Apply on Employer Site

McMichael Taylor Gray, LLC · 1 month ago

Foreclosure Manager

Coral Springs,FL,US

Full-time

Onsite

Mid, Senior Level

McMichael Taylor Gray, LLC is a full-service default and creditors’ rights law firm seeking a Foreclosure Manager for their Coral Springs, FL office. The Foreclosure Manager will oversee daily operations of the foreclosure department, ensuring compliance with policies and guidelines while providing leadership to a team of paralegals and support staff.

AdviceConsultingLegal

Responsibilities

Monitor daily schedule and ensure adequate coverage

Review process reports daily

Oversee all aspects of foreclosure cases from referral to resolution

Provide rebuttals for scorecards and internal audits monthly

Provide leadership, guidance, and mentorship to a team of paralegals and support staff

Conduct monthly team meetings and provide coaching as necessary

Hold one-on-one meetings with team members monthly

Manage conflict resolution, write-ups, and Performance Improvement Plan (PIPs)

Complete weekly billing audits

Communicate and enforce compliance updates

Conduct interviews and annual performance reviews

Address client and internal escalations promptly

Ensure completion of client steps daily

Qualification

Foreclosure process managementClient systems knowledgeMicrosoft Office proficiencyTime managementOrganizational skillsCustomer serviceTeam collaborationConflict resolution

Required

Monitor daily schedule and ensure adequate coverage

Review process reports daily

Oversee all aspects of foreclosure cases from referral to resolution

Provide rebuttals for scorecards and internal audits monthly

Provide leadership, guidance, and mentorship to a team of paralegals and support staff

Conduct monthly team meetings and provide coaching as necessary

Hold one-on-one meetings with team members monthly

Manage conflict resolution, write-ups, and Performance Improvement Plan (PIPs)

Complete weekly billing audits

Communicate and enforce compliance updates

Conduct interviews and annual performance reviews

Address client and internal escalations promptly

Ensure completion of client steps daily

Proficiency in time management and organizational skills with the ability to prioritize numerous tasks in a high-volume environment

Professionally communicate and provide exceptional customer service to both clients and team members

Ability to work both independently and as part of a team

Experience and working knowledge of the various client systems such as Black Knight, Tempo, and Case Aware

Proficiency with Microsoft products including MS Office (including Excel, Outlook and Word), Teams and SharePoint

A successful candidate must pass a background check and be able to provide two professional references

All candidates will be subject to pre-employment screens and confirmation of eligibility to work in the United States

Candidates may also be subject to criminal and/or credit history checks and reference checks depending on the nature of the position for which they are applying

Preferred

Experience with SCRA, Pacer, and proficiency with electronic databases would be advantageous

Company

McMichael Taylor Gray, LLC

McMichael Taylor Gray, LLC (“MTG”) is a full-service default and creditors' rights law firm delivering quality, cost-effective legal services for financial institutions throughout most of the Eastern United States.

Founded in 2017