Talentsearchpro · 1 month ago
SDR Manager (Saas, remote, offshore, or contractor SDR teams management exp.)
United States
Full-time
Remote
Mid, Senior Level
1+ years expTalentsearchpro is a company focused on managing remote contract SDR teams, and they are seeking a Sales Development Manager to lead their efforts. This role involves overseeing a team of SDRs, ensuring high performance and accountability, while refining processes and playbooks to optimize lead conversion.
Human Resources
Responsibilities
Directly manage a team of remote contract SDRs (Philippines-based), ensuring high performance, accountability and consistent execution
Coach SDRs through daily/weekly feedback on call quality, process adherence and qualification accuracy
Create a culture of urgency and excellence around speed-to-lead, follow-up SLAs and pipeline conversion
Oversee scheduling, staffing and coverage to support an efficient inbound model as needed
Build and continuously refine SDR playbooks, talk tracks, qualification standards, objection handling and workflows
Monitor funnel metrics daily/weekly (lead volume, connection rates, conversion %, booked meetings, pipeline value)
Own the SDR team’s KPIs and ensure they meet or exceed monthly goals
Partner with Sales Ops to optimize lead routing, scoring, CRM hygiene and reporting
Work closely with Marketing on campaign alignment, lead quality feedback and optimization of handoff workflows
Collaborate with AEs to understand downstream pipeline quality and adjust SDR criteria where needed
Provide the voice of the customer to Product and Leadership through insights gained in first-touch conversations
Recruit, onboard and ramp future SDR contractors as we expand
Develop training programs that improve product knowledge, communication skills and qualification consistency
Conduct regular QA on calls, emails and messaging
Qualification
Required
1–3 years of SDR leadership or managerial experience
Proven success in a high-volume inbound sales environment
Strong analytical ability — comfortable running reports, analyzing funnel metrics and making data-driven decisions
Excellent communicator and coach; able to develop junior reps into high performers
Familiarity with CRM and sales engagement tools (HubSpot, Salesforce, Apollo, Aircall, etc.)
High ownership mindset, strong process orientation and ability to thrive in a fast-scaling environment
Based in Austin, Texas with the ability to work hybrid (3 days onsite)
Preferred
SaaS experience
Experience managing remote, offshore, or contractor SDR teams
Company
Talentsearchpro
Talent Search Pro, we understand that making the right hire is a critical action that you have to take as an organization.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase