Apply on Employer Site

Stable · 1 month ago

Processing Center Specialist

Dallas

Full-time

Hybrid

New Grad, Entry Level

$17/hr - $18/hr

Stable is a company that provides businesses with a dashboard to manage their physical mail online. As a Processing Center Specialist, you will ensure accurate and efficient processing of customers' physical mail, handling tasks from receiving to fulfilling customer requests, while contributing to the foundation of Stable's mail operations.

Business Information SystemsProductivity ToolsSoftware

Responsibilities

Manage incoming mail — Receive, sort, and upload incoming mail into Stable’s software system. Fulfill customer requests, such as scanning, shipping, shredding, and returning mail

Maintain processing center operations — Safely operate mail processing equipment, track inventory, and report any issues

Optimize facility processes — Identify areas for improvement in mail handling processes and collaborate to enhance efficiency

Accept and unload incoming mail, including lifting, carrying, and moving envelopes and packages

Sort incoming mail, applying barcodes and labels for efficient processing and tracking

Fulfill customer requests through Stable’s software, including:

Opening, scanning, and uploading mail contents into Stable’s systems

Forwarding and returning mail to customers via courier services

Endorsing and depositing bank checks

Shredding mail

Enforce package weight limits and mail processing procedures, adhering to company policies at all times

Prioritize tasks effectively to ensure mail is processed on time

Operate mail processing equipment, such as package scales, document scanners, and label printers

Perform routine maintenance on equipment and coordinate technical support or repairs when needed

Track and manage inventory levels of processing supplies, including barcode labels, shipping labels, envelopes, and packing materials

Communicate clearly with team members and supervisors, providing regular updates on processing activities and escalating any issues as they arise

Promptly resolve customer support requests escalated by Stable’s customer experience team

Maintain positive interactions with external vendors, including courier and shredding services

Identify and report any discrepancies, damages, or issues with mail and deliveries to ensure timely resolution

Recommend and implement process improvements to enhance processing center efficiency

Qualification

Mail processing equipmentAttention to detailSoftware systems proficiencyOrganizational skillsEffective communication

Required

High school diploma or equivalency certificate

Experience working in a mailroom, inventory management, warehouse, or processing center environment is a plus

Able to work in person Monday through Friday from 12:30 PM to 9:00 PM (please note, the shift hours may change from time to time as business requires)

Strong attention to detail and commitment to accuracy in all tasks

Ability to operate processing center equipment, such as document scanners and label printers

Effective communication skills for interacting with team members, supervisors, and third-party vendors

Strong organizational skills with the ability to prioritize tasks and meet deadlines

Able to perform physical tasks, including lifting and carrying mail and packages up to 30 lbs

Familiarity with using software systems for tracking and managing tasks

Able to work independently and as part of a team in a fast-paced environment