Santander Bank, N.A. · 7 hours ago
Director, Software Development Engineering in Test
Miami, FL
Full-time
Onsite
Senior Level, Lead/Staff
$120K/yr - $215K/yr
9+ years expSantander Bank, N.A. is a global leader in the financial services industry, dedicated to fostering an enriching environment for its employees. The Director of Software Development Engineering in Test is responsible for ensuring the quality and performance of applications through the design and optimization of automated test frameworks, while collaborating with various teams throughout the software development lifecycle.
BankingFinanceFinancial Services
Responsibilities
Analyze requirements and oversee the design of test plans, test cases, and acceptance criteria
Lead and support a wide range of functional and non-functional testing, including automated feature testing, regression, integration, system, compatibility, API, and performance testing
Develop and maintain automated test scripts, reusable frameworks, tools, and utilities across UI/API/backend/mobile
Integrate automation into CI/CD pipelines and ensure continuous testing (shift-left and shift-right)
Identify, log, prioritize, and report defects; oversee root-cause analysis; ensure critical manual or exploratory tests are executed when needed
Write and oversee SQL-based validation for backend, data flow, and API testing
Collaborate with developers, architects, product teams, and vendors to ensure application testability and quality engineering alignment
Oversee test environment setup, automated test data creation, and test-to-production migration processes
Prepare and review test documentation, quality metrics, dashboards, and audit-compliant reporting
Apply QA methodologies, best practices, risk-based testing, automation maturity models, and shift-left/right strategies
Leverage AI/LLM tools for test case generation, automation, impact analysis, optimization, and documentation
Develop deep understanding of supported business processes and applications
Support ongoing delivery of high-quality applications across multiple portfolios
Create and review test strategies, plans, schedules, cost estimates, and closure reports using standard methodologies
Communicate the quality and timeline impact of scope changes or project change requests
Provide hands-on support when needed to ensure teams meet project timelines and deliver reusable test assets
Chair defect triage and status calls; ensure timely resolution and retesting of defects
Provide daily reporting on test execution, planning, and defect status to project stakeholders
Develop and manage standardized QA processes across the portfolio; ensure QA practices align with enterprise delivery standards
Support intake, demand management, scheduling, and risk assessments
Communicate and negotiate testing timelines, budgets, staffing, scope, and milestones with project and business leaders
Act as a consultant to engineering and business teams; promote awareness of testing methodologies and QA standards
Ensure adherence to testing processes, timely issue escalation, and development of contingency plans
Ensure testing is executed safely without impacting production and in accordance with security and privacy policies
Provide testing estimates and revisions, track financial actuals, and forecast as needed
Qualification
Required
Bachelor's degree in Computer Science, Software Engineering, or a related field — Required
9+ Years Designing and implementing Software Testing teams and capabilities from scratch. Banking experience is preferred but not required. - Required
9+ Years Proven leadership in Software Testing, with a wide range of experience including manual, automated, and load / performance testing. - Required
9+ Years Team management/ leadership experience. - Required
9+ Years of experience in QA/testing/automation — required
Strong programming or scripting experience (Java, Python, JavaScript, C#, etc.)
Expertise with automation frameworks/tools such as Selenium, Cypress, Playwright, Appium, REST-Assured, JMeter, etc
Deep understanding of QA methodologies, SDLC, test lifecycle, and modern engineering practices
Experience supporting Agile delivery and DevSecOps environments; strong CI/CD tooling knowledge (GitHub Actions, Azure DevOps, Jenkins)
SQL proficiency; ability to validate backend systems, APIs, and data flows with minimal UI involvement
Experience with test management tools such as JIRA, ALM, Xray, or similar
Proficiency using AI-powered testing tools, copilots, and intelligent analysis utilities
Strong analytical thinking, communication, documentation, and problem-solving skills
Ability to manage large workloads, collaborate effectively in Agile teams, and work independently
Proven ability to lead small to mid-sized QA/engineering teams
Experience providing feedback to senior leadership for staff performance
Strong experience leading defect triage processes
Expertise in creating and managing QA documentation (test plans, test cases, RTMs, dashboards, audit artifacts)
Proficiency writing SQL for backend validation during testing
Strong mentoring skills in QA process and methodology
Expertise in testing web-based applications and API-driven systems with minimal UI
Ability to stay current with emerging technologies and industry trends
Strong project management and stakeholder management skills
Ability to build relationships, collaborate effectively, and communicate with senior-level executives
Ability to analyze complex data, draw conclusions, and operate in a fast-paced, collaborative environment
Preferred
Master's degree in Computer Science, Software Engineering, or related field — Preferred
Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education
Experience in Microsoft Office products
Cloud QA experience (AWS or Azure)
Performance/load testing experience (JMeter, Gatling, k6)
Security and accessibility testing exposure
Ability to influence engineering direction and lead cross-team quality initiatives
Knowledge of core banking concepts and payments is strongly preferred
Benefits
Santander Benefits - 2025 Santander OnGoing/NH eGuide (foleon.com)
Company
Santander Bank, N.A.
At Santander Bank, it’s our mission to help people and businesses prosper.
5001-10000 employees
H1B Sponsorship
Santander Bank, N.A. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (44)
2024 (36)
2023 (61)
2022 (66)
2021 (78)
2020 (69)
Funding
Current Stage
Late StageTotal Funding
$75MKey Investors
Wind Turbine & Energy Cables
2020-01-22Debt Financing· $75M
Leadership Team
Pierre Habis
Chief Consumer & Digital Transformation Officer
Recent News
CEE Legal Matters
2025-12-22
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2025-11-18
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