SS&C Technologies · 3 hours ago
Associate Technical Account Manager
Wappingers Falls, NY
Full-time
Hybrid
Mid, Senior Level
$65K/yr - $110K/yr
5+ years expSS&C Technologies is a leading financial services and healthcare technology company headquartered in Windsor, Connecticut. The Associate Technical Account Manager will be responsible for delivering high-quality service to Managed Services clients, acting as a business analyst and central point of contact for complex client needs.
Cloud ManagementEnterprise SoftwareFinanceFinancial ServicesHealth CareProfessional ServicesSoftwareSoftware Engineering
Hiring Manager
David Schoene
Responsibilities
Be the assigned account owner for SS&C | Advent’s largest and most complex Managed Services clients
Be responsible for the ongoing delivery of high-quality service to Managed Services clients
Function as a business analyst and as a central point of contact for SS&C | Advent’s most complex clients, managing their technical and operational needs related to their Managed Services solution
Have a detailed understanding of clients’ Managed Services dedicated environments, including all SS&C |Advent products, integration points, customization, automation and workflow, and manages projects with other SS&C teams
Be responsible for high priority issue management and be an important contributor to major product and infrastructure upgrade planning
Evaluate product workflows and automation systems for Managed Services clients
Maintain client automation workflows
Manage product and infrastructure issues to resolution
Advocate for client success on the Managed Services solution and work in collaboration with the Customer Success Manager throughout the custom lifecycle
Qualification
Required
5 years' experience in SS&C | Advent technical support, systems support, professional services and/or account management
Deep knowledge of Advent Portfolio Exchange (APX) and Advent Custodial Data (ACD)
Deep knowledge of back and middle office services such as account reconciliation, market data management, and account performance
Strong knowledge of data related workflow and automation in the SS&C | Advent product platform, including 3rd party integration
Knowledge of networking topologies and virtualized systems such as VMWare and Citrix
Knowledge of Microsoft SQL Server
Ability to manage multiple projects/responsibilities to planned deadlines and expectations
Ability to communicate information and conduct training effectively to a broad audience
Benefits
401k Matching Program
Professional Development Reimbursement
Flexible Personal/Vacation Time Off
Sick Leave
Paid Holidays
Medical
Dental
Vision
Employee Assistance Program
Parental Leave
Discounts on fitness clubs, travel and more!
Company
SS&C Technologies
SS&C is a global provider of investment and financial software-enabled services and software focused exclusively on the global financial
10001+ employees
H1B Sponsorship
SS&C Technologies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (105)
2024 (59)
2023 (74)
2022 (35)
2021 (30)
2020 (21)
Funding
Current Stage
Public CompanyTotal Funding
$750M2024-05-02Post Ipo Debt· $750M
2005-07-27Acquired
1996-05-31IPO
Leadership Team
Anthony Caiafa
Global CTO / CIO
Brian Schell
Executive Vice President and Chief Financial Officer
Recent News
Business Wire
2025-12-03
2025-11-25
MarketScreener
2025-11-25
Company data provided by crunchbase