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Kloeckner Metals - Americas · 4 hours ago

Account Manager

Houston, TX

Full-time

Onsite

Mid Level

Kloeckner Metals - Americas is seeking an Account Manager who will serve as the primary point of contact for assigned accounts. The role focuses on building strong customer relationships, identifying new business opportunities, and ensuring timely order processing.

Precious Metals

Responsibilities

Order Processing: Ensure timely and accurate processing of orders according to customer requirements

Client Relationships: Build and maintain strong, long-term relationships with clients

Trusted Advisor: Develop a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors

Contract Negotiation: Negotiate contracts and close agreements to maximize profitability

Business Development: Identify and develop new business opportunities with existing customers and areas for improvement to meet sales quotas

Sales Collaboration: Work with the sales team to identify and grow opportunities within the territory

Market Knowledge: Maintain up-to-date knowledge of plant workload, stock levels, market trends, contract processes, and delivery schedules to provide accurate information to customers

Product Knowledge: Develop and maintain a thorough understanding of the end-user applications of assigned metal products to optimize sales potential

Inventory Coordination: Coordinate with management to ensure optimal lead times and inventory levels, and identify aged/obsolete inventory with suggested dispositions

Reporting: Prepare monthly reports on account status and communicate the progress of initiatives to internal and external stakeholders

Policy Adherence: Ensure compliance with corporate mill claim policies and advise management of challenging customer requests, escalating issues as needed

Vendor Coordination: Schedule appointments with vendors and operational staff to minimize production time for material inspections and ensure successful resolution of claims

Quality Control: Provide data and insights to improve quality control

Additional Duties: Perform other related duties as assigned

Qualification

Account ManagementContract NegotiationBusiness DevelopmentCustomer ServiceProblem-SolvingCommunicationComputer SkillsMulti-TaskingBilingual in SpanishAttention to Detail

Required

Bachelor's degree in Marketing, Business Administration, Sales, or a related field, or an Associate's degree with equivalent relevant work experience

Previous experience in sales, management, account management, or a relevant field

Strong analytical skills to interpret sales performance and market trends

High performance standards with the ability to motivate and lead the sales team

Excellent verbal and written communication skills, including strong listening, negotiation, and presentation abilities

Customer service-oriented with the ability to manage multiple accounts effectively

Basic proficiency with Microsoft Office Suite

Ability to handle multiple customer accounts and tasks simultaneously

Demonstrated reliable work history

Must be detail-oriented with a strong focus on precision and quality in all tasks

Preferred

Bilingual in Spanish and English

Company

Kloeckner Metals - Americas

Kloeckner Metals Corporation is one of the largest producer-independent distributors of steel and metal products and one of the leading steel service center companies.

Founded in 1975