Brain Bytes Creative LLC · 1 month ago
Account Coordinator
Atlanta, GA
Full-time
Hybrid
New Grad, Entry Level
$50K/yr - $50K/yrBrain Bytes Creative LLC is a digital marketing company seeking an Account Coordinator to join their Account Management team. The role involves supporting Account Managers with client intake, project coordination, and communication to ensure client satisfaction and successful project execution.
AdvertisingContentDigital MarketingSEO
Responsibilities
Support the Account Management team by assisting assigned Account Managers with new client intake, task and deliverable coordination, and general communication activities
Ensure smooth project and retainer workflows through organization and collaboration, serving as a key point of support between internal and external teams
Develop a strong understanding of Brain Bytes Creative’s processes, tools, and client needs to proactively anticipate the needs of the Account Management team
Provide general communication and coordination support for all new-client intake processes, including asset gathering, meeting scheduling, and follow-ups
Begin learning and understanding clients’ industries, preferences, and workflows to better support your assigned Account Manager(s)
Assist in creating and maintaining client preferences and organizational materials, such as reference sheets, branding documentation, G-Drive folders, etc
Prepare and distribute agendas and meeting notes for both internal and client-facing meetings, ensuring key action items are clearly communicated
Support day-to-day problem-solving for shifts in asset collection, activities, or timelines across client projects
Manage and track basic tasks and milestones within our project management software, Teamwork, ensuring progress is documented and shared with relevant stakeholders
Provide QA and delivery support for standard client deliverables
Maintain and organize internal records, including documents, spreadsheets, files, and shared drives, ensuring they are up-to-date and easily accessible
Pursue professional development through certifications and training in digital marketing basics (e.g., Google Analytics, Google Ads, etc.)
Provide basic administrative support to assigned Account Manager(s) as needed
Contribute to the improvement and documentation of new and existing processes to enhance efficiency and team workflows
Qualification
Required
Candidates are local to the Atlanta area
Resourceful, strategic, problem-solving, kick-ass self-starter with a strong work ethic
Naturally curious, highly deliberate, and detail-oriented
Ability to thrive in independent and team environments
Eager to build long, trusting relationships with clients
Personal accountability and drive are essential
Ability to balance freedom with responsibility
Support the Account Management team by assisting assigned Account Managers with new client intake, task and deliverable coordination, and general communication activities
Ensure smooth project and retainer workflows through organization and collaboration
Develop a strong understanding of Brain Bytes Creative's processes, tools, and client needs
Provide general communication and coordination support for all new-client intake processes
Begin learning and understanding clients' industries, preferences, and workflows
Assist in creating and maintaining client preferences and organizational materials
Prepare and distribute agendas and meeting notes for both internal and client-facing meetings
Support day-to-day problem-solving for shifts in asset collection, activities, or timelines across client projects
Manage and track basic tasks and milestones within project management software
Provide QA and delivery support for standard client deliverables
Maintain and organize internal records, including documents, spreadsheets, files, and shared drives
Pursue professional development through certifications and training in digital marketing basics
Provide basic administrative support to assigned Account Manager(s) as needed
Contribute to the improvement and documentation of new and existing processes
Preferred
Bachelor's degree from an accredited university
Experience in the digital marketing industry, with agency experience preferred
Proficiency in Google Workspace applications (Gmail, Docs, Sheets, Slides, etc.)
Experience with Teamwork project management software is a huge plus
Website project management experience is a huge plus
Strong foundation in project management principles
Exceptional written and verbal communication skills
Highly organized, with the ability to prioritize multiple projects and consistently meet deadlines
Meticulous attention to detail and a commitment to delivering high-quality results
Professional, responsive, and adaptable in fast-paced environments
Thrives in a collaborative team setting, fostering positive relationships internally and externally
Low ego, honest about shortcomings and open to giving and receiving constructive feedback
Benefits
18 days of PTO to start, with an additional day added with each year of service
Approximately 18 paid company holidays per year
Health and Dental/Vision insurance premiums are 100% covered
401(k) with up to 4% company match (AKA free money)
Fitness Reimbursement program
Flexible work-from-home schedule
Company
Brain Bytes Creative LLC
We are passionate digital marketers! Brain Bytes Creative is a diverse and close-knit team of creative individuals who love what we do.
Founded in 2011
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Jason Sirotin
Co-Founder
Caroline Hosey
Head of Business Development and Client Partnerships
Company data provided by crunchbase