Bell Ambulance, Inc. · 1 month ago
Junior Systems Administrator
Milwaukee, WI, US
Full-time
Onsite
Entry Level
3+ years expBell Ambulance is a progressive, client-oriented company devoted to providing high-quality emergency and non-emergency medical services. The Junior Systems Administrator Technician will operate and maintain computer systems and networks to ensure they function as intended and meet organizational needs, supporting the EMS crews in delivering the highest level of emergent care.
Health CareMedicalService IndustryTraining
No H1B
Responsibilities
Handles Incoming Help Desk Tickets and ensures resolution in a timely manner
Installing, configuring and maintaining software and hardware components of computer and network systems (Windows 11/Windows Server/Mac OS/IPADOS/IOS/Android/ChromeOS)
Participates in on-call rotation
Assists end users and team in diagnosing and troubleshooting software and hardware issues
Repairing and replacing damaged computer and network components
Ensuring the security of the end users by following and enforcing SOP’s
Maintains and updates technical documentation regularly
Testing of new hardware and software before full-scale installation
Be available in the event of outages and urgent needs (maybe outside of normal working hours)
MDM management (Provisions and supports mobile devices tethered to an MDM)
User Account management (Active Directory Management)
Works with vendors to determine warranty or repair status
Attends meetings as required
Ability to troubleshoot LAN/WAN connectivity for all networked devices; coordinates troubleshooting effort with Networking team
Experience in a data sensitive environment
Performs other duties as assigned
Qualification
Required
Handles Incoming Help Desk Tickets and ensures resolution in a timely manner
Installing, configuring and maintaining software and hardware components of computer and network systems (Windows 11/Windows Server/Mac OS/IPADOS/IOS/Android/ChromeOS)
Participates in on-call rotation
Assists end users and team in diagnosing and troubleshooting software and hardware issues
Repairing and replacing damaged computer and network components
Ensuring the security of the end users by following and enforcing SOP's
Maintains and updates technical documentation regularly
Testing of new hardware and software before full-scale installation
Be available in the event of outages and urgent needs (maybe outside of normal working hours)
MDM management (Provisions and supports mobile devices tethered to an MDM)
User Account management (Active Directory Management)
Works with vendors to determine warranty or repair status
Attends meetings as required
Ability to troubleshoot LAN/WAN connectivity for all networked devices; coordinates troubleshooting effort with Networking team
Experience in a data sensitive environment
Driven to learn, uncover, understand, and challenge status quo
Effective communication – deliver a message using business acumen with clarity and connect intended audience
Critical thinking – strong problem-solving skills and attention to detail, using data and objectivity to make decisions and recommendations
Result oriented and sense of urgency
Time and priority management
Adaptability
Preferred
Associates degree in Computer Science, Information Technology, related field or comparable certifications
3+ years' experience in Help Desk or related roles
Ability to provide off hour support
Strong interpersonal and communication skills
Benefits
Health
Dental
Vision
FSA
HSA
Company-sponsored plans
401(k) plan that you are eligible for upon date of hire, and we match 100% of contributions, up to a maximum of 6%
Company
Bell Ambulance, Inc.
BELL Ambulance is a progressive, client-oriented company devoted to providing high quality emergency and non-emergency medical services.
501-1000 employees
Funding
Current Stage
Late StageRecent News
2025-04-23
2025-04-22
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