Magna International · 1 month ago
Solutions Engineer (Junior)
Lowell, Massachusetts, US
Full-time
Onsite
Entry Level
$55K/yr - $101K/yr
1+ years expMagna International is a leading automotive technology company focused on developing innovative solutions for mobility. The Junior Solutions Engineer will support customer success by assisting with technical onboarding and providing first-level support to ensure a smooth experience with the company's products.
AutomotiveIndustrial EngineeringManufacturing
Responsibilities
Assist customers with initial setup and basic configuration of Magna’s products or services
Address common technical issues and escalate complex problems to senior engineers or specialized teams
Provide clear, friendly, and professional guidance to customers during support interactions
Help prepare training materials and occasionally support senior team members during customer training sessions
Document and escalate unresolved or advanced technical issues promptly
Gather customer feedback and share insights with the team to improve products and services
Qualification
Required
Associate degree or equivalent experience in Computer Science, IT, or a related field required
Basic understanding of cloud technologies and IT infrastructure; willingness to learn Industry 4.0 concepts
Strong communication skills, customer-focused mindset, and eagerness to learn
Ability to collaborate with cross-functional teams and follow guidance from senior engineers
Open to learning new technologies and processes
Preferred
Bachelor's Degree in related field preferred
1+ year in a technical support or customer-facing role (internship or academic projects count) preferred
Benefits
Annual performance based bonus
Company
Magna International
Magna International is a mobility tech company and auto supplier that engages in body exteriors, structures, power, vision, and seating.
10001+ employees
H1B Sponsorship
Magna International has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (3)
2021 (1)
Funding
Current Stage
Public CompanyTotal Funding
$1.79B2025-05-14Post Ipo Debt· $1.04B
2024-05-27Post Ipo Debt· $330.18M
2024-03-05Post Ipo Debt· $400M
Leadership Team
Philip Fracassa
EVP & Chief Financial Officer
Jorg Meinrich
Purchasing Director
Recent News
2025-12-13
Magna International Inc.
2025-11-21
Company data provided by crunchbase