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EMC Insurance Companies · 1 month ago

Risk Control Specialist - WI

United States

Full-time

Remote

Mid, Senior Level

$91K/yr - $125K/yr

5+ years exp

EMC Insurance Companies is dedicated to making an impact through teamwork and expertise. The Risk Control Specialist role involves conducting risk control surveys, analyzing exposures, and providing consultation to policyholders to improve safety and reduce risks associated with their operations.

Financial ServicesInsurance

Responsibilities

Completes on-site risk control surveys of highly sophisticated current and prospective policyholders’ operations, including in niche markets

Assesses and analyzes the exposure potential and existing controls and prepares risk control reports based on findings and communicates results to insured and agents

Provides consultation to policyholders regarding their operations, claims trends, and recommendations for improvement related to insured coverages, including developing written recommendations for policyholders to control hazards and to prevent or reduce exposure to insured losses

Consults with policyholders to understand their service needs and concerns and customizes consultative services to address loss drivers and exposures to meet insured’s needs, as well as other identified areas of need

Serves as a primary technical resource within assigned specialized focus area and provides technical expertise and guidance to other Risk Control team members

Collaborates with other Risk Control team members and subject matter experts on advanced technical questions as needed

Provides updates to other departments such as Underwriting, Sales, and Claims to improve renewal decision making, including communicating unique observations identified to underwriting to aid in the decision making with accounts

Markets risk control functions in coordination with the branch team through agency visits, presenting at agency and association meetings, etc

Provides detailed explanation of business operations, hazards, and controls associated with coverages

Delivers advanced training and on-site loss control surveys for current and prospective accounts

Identifies accounts that would benefit from ongoing, routine service, and/or focused short-term service

Analyzes previous losses and current exposures for large complex accounts, utilizing specialized knowledge to develop appropriate service plan(s)

Provides comprehensive, tailored services, such as hazard control assessments, ergonomic surveys, or slip-fall surveys, to address loss drivers and exposures while meeting insureds’ needs and documents in a service report

Develops positive relationships with accounts and agents

Other duties as assigned

Qualification

Risk control experienceSafety certificationsOSHAMicrosoft Office SuiteProblem-solving skillsCustomer service skillsMulti-taskVerbal communicationWritten communication