Lowcountry Oncology Associates · 5 hours ago
Front Desk Receptionist
Charleston, SC
Full-time
Onsite
Entry Level
1+ years expLowcountry Oncology Associates is dedicated to delivering high-quality and compassionate cancer care in the community. The Front Desk Receptionist is responsible for greeting and directing patients, updating patient information, and ensuring efficient front desk operations.
Hospital & Health Care
Responsibilities
Answers telephones, screens callers, relays messages, and greets visitors
Promote accuracy and efficiency in front desk procedures and paperwork
To register patients according to LOA protocols
To explain clinic policy to patients while receiving and delivering messages
To assist patients with accurately completing appropriate forms and documents for the required information
To handle and manage the continuous flow of information from doctors' offices and health care establishments
To respect and maintain the privacy and dignity of clients, to assure client confidentiality at all times
To organize and maintain forms and office stationery required for front desk activities and overflowing paper documents
To schedule follow up appointments and treatment appointments
Travels to satellite locations and floats to other clinics if needed
Assist with training of front desk staff
Additional responsibilities may be assigned to help drive our mission of delivering high-quality and compassionate cancer care in our community, for our community, and by oncologists who live in our community
Qualification
Required
High school diploma required
Minimum of one year's experience in customer service setting, preferably receptionist experience in healthcare setting and experience with office equipment
Customer-service oriented
Excellent telephone etiquette
Ability to interact effectively and in a supportive manner with persons of all backgrounds
Knowledge of patient billing procedures
Company
Lowcountry Oncology Associates
Caring for each patient like family by bringing the highest quality and most compassionate cancer care to the Lowcountry.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase