Divurgent · 1 day ago
Director Business Development - Healthcare IT
United States
Full-time
Onsite
Lead/Staff, Director/Executive
2+ years expDivurgent is a solutions provider focused on healthcare consulting and IT services. The Director of Business Development is responsible for identifying and consulting with potential health system clients to develop strategic improvement plans and sell healthcare IT services.
ConsultingHealth CareInformation TechnologyLegal
Responsibilities
Selling Healthcare IT services in a specified geographic market
Build and maintain positive, long-lasting relationships with potential clients
Develop territory strategy, prioritize work efforts and accomplish defined sales goals and new logo attainment
Identify and properly qualify mutually beneficial business opportunities
Create and give presentations to prospective executive-level clients and prepare formal proposals
Lead negotiations, coordinate complex decision-making processes and overcome objections to closure
Maintain strong knowledge of healthcare technology initiatives and provide accurate sales forecasts and reports to stakeholders in a timely and consistent manner
Apply company processes and procedures to ensure quality and clean data hygiene
Manage client expectations and maintain service levels
Prospecting and Lead Generation: Utilizing various methods, including cold-calling, networking, referrals, and digital outreach, to identify and engage potential customers
Qualifying Leads: Assessing potential leads to determine their fit with our products/services, ensuring they meet the criteria for a mutually beneficial relationship
Consultative Selling: Understanding the unique needs and pain points of potential clients, and effectively presenting how our solutions can address these challenges, demonstrating a deep understanding of our offerings
Account Growth: Identifying upselling and cross-selling opportunities within existing accounts. Collaborating with the delivery team to present additional solutions
Needs Assessment: Conducting regular check-ins with clients to understand their evolving requirements and tailoring solutions accordingly. Proactively addressing any potential issues or gaps in their current setup
Customer Retention: Developing strategies to enhance customer loyalty and reduce churn. Providing exceptional customer service and support to ensure clients' ongoing satisfaction with our products/services
Pipeline Management: Maintaining a well-organized sales pipeline by accurately tracking and documenting leads, opportunities, and interactions using the CRM system
Collaboration: Working closely with internal teams, including delivery and customer support to ensure a smooth handover of closed deals for implementation, to relay client feedback, and to promote seamless client experiences. Contributing to product enhancement discussions
Targets and Reporting: Carrying a high level of revenue responsibility, consistently achieves or exceeds monthly and quarterly sales targets. Providing regular reports and updates on sales activities, progress, and forecasts. Keeping detailed records of client interactions, transactions, and feedback in the CRM system. Providing regular reports on account performance and opportunities. May conduct briefings with senior leaders
Market Intelligence: Staying updated on industry trends, competitors, and market dynamics to adapt strategies and maintain a competitive edge
Product Knowledge: Maintaining an in-depth understanding of our products/services and how they align with clients' objectives. Effectively communicating product updates and improvements to clients. May offer recommendations to improve company offerings
Client Relationship Management: Building and maintaining strong relationships with existing clients. Serving as the primary point of contact for their inquiries and concerns
Customer Advocacy: Acting as a client advocate within the company, ensuring that clients' voices and needs are heard and addressed in a timely manner
Team Support: Leveraging your expert-level skill set to serve as a thought leader on the team. Mentoring less experienced team members. May assist others on critical/complicated sales
Travel to client/potential client sites throughout the designated geographic market, as well as industry conferences and events
Qualification
Required
Bachelor's degree in business or related field; or equivalent combination of education and/or work experience
2-3 years of selling and/or account management experience required (healthcare or healthcare information technology field required)
Can demonstrate the ability to create and execute selling opportunities
Has excellent organizational skills, ability to multitask, be detail-oriented, able to work independently and contain self-discipline and focus
The ability to build strong relationships and maintain channels of open and transparent communication
Has excellent time management skills and ability to increase efficiency over time
Has a hands-on approach and interfaces effectively at all levels
Strong communication skills (oral and written)
Has a customer-focused attitude to work through issues in a fast-paced environment
Possesses creative problem-solving skills and the ability to anticipate issues and appropriate solutions
High emotional intelligence to understand company needs, employee goodwill, client needs and the public image
A wide degree of creativity and latitude
Willingness and ability to take on special projects as needed
Proficient with Salesforce (CRM) and sales enablement tools and Microsoft Office Suite
Is flexible to travel
Benefits
Financial, Health and Wellness, and Community and Culture benefits
Team coffee breaks and happy hours
A book club
A grill master competition
March Madness events
A Divurgent Pets group
Team engagement programs
Company
Divurgent
Divurgent is a management consulting company offering activation management, clinical transformation, and revenue cycle management services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Colin Konschak
Executive Chairman of the Board of Directors
Philip Felt
Managing Partner/Board Member
Company data provided by crunchbase