IT Director, CoE Infrastructure Services Americas jobs in United States
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Amcor · 4 weeks ago

IT Director, CoE Infrastructure Services Americas

Amcor is a leading company in the packaging industry, dedicated to transforming packaging solutions globally. The IT Director for the Regional Infrastructure Center of Excellence will provide strategic leadership and ensure operational excellence for IT infrastructure services across the EMEA/AME region, focusing on service reliability and business growth.

ChemicalInformation TechnologyManufacturingMedicalPackaging ServicesSupply Chain ManagementSustainability
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H1B Sponsor Likelynote

Responsibilities

Lead the Regional Infrastructure CoE, responsible for delivering and optimizing IT infrastructure services in the EMEA / AME region
Drive the execution of regional delivery initiatives in alignment with global infrastructure strategy and local business requirements
Oversee the implementation and operation of core infrastructure, including LAN, Wifi, VPN, (SD)WAN, local datacenter services, backup & storage, patching, and server management
Develop and monitor service level agreements (SLAs), operational metrics, and KPIs to ensure performance targets are met
Enable regional support for projects such as datacenter migrations, infrastructure cost tracking, network services, and regional-specific M&A integrations
Champion continuous improvement and harmonization of infrastructure within the region, leveraging global standards while adapting to regional needs
Partner with regional IT leaders, IT architects, and external vendors to deliver robust, scalable, and secure regional infrastructure solutions
Foster adoption of new technologies, drive transformation initiatives, and cultivate a high-performing, collaborative team culture
Manage regional budgets, resource allocations, and vendor relationships, ensuring value and cost-effectiveness
Team size typically ranges from 30 to 50+, including contractor management
Accountable for regional service SLAs, project delivery, and stakeholder engagement with regional business and IT leadership (e.g. BU VPs, executives)
Accountable for service delivery, maintenance and support of all infrastructure assets (across 100+ sites, 2000-3000+ servers hosted in Datacenters and at site level, 1000+ network devices, 10000-15000 user accounts in Active Directory)
Responsible for supporting Amcor operations across regional manufacturing plants and service offices (ca. 100+ sites)
Direct financial responsibility for team budget and vendor contracts (ca. 8-10 MUSD)
Leads prioritization of IT Infrastructure initiatives in the region based on organization(s) needs/strategy, IT workload and budget

Qualification

IT operationsInfrastructure leadershipNetworkingDatacenter servicesITIL Foundation certificationBudget managementVendor relationshipsStrategic planningStakeholder managementAnalytical skillsData-driven decision makingFluency in EnglishCommunication skillsTeam leadership

Required

Bachelor's degree in Information Technology, Computer Science, or related discipline required; Master's/MBA is a plus
10+ years of experience in IT operations, service management, or infrastructure leadership, with 5+ years in a senior management role
Demonstrated experience in regional or global infrastructure operations, IT service delivery, and process standardization
Strong knowledge of infrastructure domains: networking (LAN, WAN, Wifi, VPN), datacenter services, backup & storage, patching, and server management
Strong analytical and strategic planning skills with a focus on data-driven decision making
Proven track record to successfully build, lead, and inspire high-performing, geographically dispersed teams
Experience managing budgets, vendor relationships, and complex project portfolios
Exceptional communication, negotiation, and stakeholder management skills
Fluency in English required; additional regional languages a plus

Preferred

ITIL Foundation certification and experience with ITIL-based processes are considered a plus

Benefits

Medical, dental and vision plans
Flexible time off, starting at 80 hours paid time per year for full-time salaried employees
Company-paid holidays starting at 9 days per year and may be slightly higher by location
Wellbeing program & Employee Assistance Program
Health Savings Account/Flexible Spending Account
Life insurance, AD&D, short-term & long-term disability, and voluntary accident disability benefits are available
Paid Parental Leave
Retirement Savings Plan with company match
Tuition Reimbursement (dependent upon approval)
Discretionary annual bonus program (initial eligibility dependent upon hire date)

Company

Amcor is a packaging and container manufacturing company for food and beverage, personal care, and medical industries.

H1B Sponsorship

Amcor has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2022 (1)
2021 (1)
2020 (1)

Funding

Current Stage
Public Company
Total Funding
$2.2B
2025-03-13Post Ipo Debt· $2.2B
1969-08-28IPO

Leadership Team

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Peter Konieczny
Chief Executive Officer
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Ron S Delia
Chief Executive Officer
Company data provided by crunchbase