Camping World · 14 hours ago
Fixed Operations Director
El Mirage, AZ
Full-time
Onsite
Director/Executive
$95K/yr - $125K/yrCamping World is seeking a Fixed Operations Director to join our growing team. The role focuses on delivering customer satisfaction and profitability at the Service Center while managing Service Manager(s) and driving profitability through various operational strategies.
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Responsibilities
Support and Manage the Service Manager(s) as part of the Fixed Operations team in the location
Ensure a consistently high level of internal and external customer satisfaction throughout the service department
Drive profitability through increased sales, gross profit, P&L management, and labor cost control
Build a high performing team of Technicians, Service Advisors, Parts Associates, Warranty Administrators, Porters, and Detailers through continual associate development and best hiring practices
Foster a culture that promotes employee development & retention, customer satisfaction, and philanthropy
Create and maintain strong working relationships with external vendors
Meet or exceed monthly budget projections
Maintain a safe and functional working environment
Qualification
Required
Experience managing a high-volume Service Center in the RV, automotive, marine, or power sports industry is strongly preferred
Demonstrated ability to ensure a high level of customer satisfaction and profitability in a fast paced, deadline driven environment
Knowledge of RV's and RV systems is a plus
Strong written and verbal communication skills
Proficiency in a dealership software system (ADP, IDS, Reynolds & Reynolds, etc.)
Intermediate or better skills in MS Office (Word, Excel, Outlook)
Ability to read and analyze P&L reports
Valid driver's license required
May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices
Prolonged periods of standing, stooping, crawling, and bending
Exposure to heights and hazards related to working with electrical and welding equipment
Environmental conditions include heat, cold, humidity, noise, dust and wetness
Benefits
Paid Time Off
401(k)
Employee Assistance Program
Good Sam Roadside Assistance
Discounts
Paid parental leave (if eligibility is met)
Tuition Reimbursement (if eligibility is met)
On the job training opportunities
Comprehensive benefit package including medical, dental, vision and more
Access to dental & vision coverage
Company
Camping World
Camping World is an American corporation specializing in selling parts and service for recreational vehicles and supplies for camping.
Founded in 1966
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$300M2024-10-30Post Ipo Equity· $300M
2016-10-07IPO
2013-08-01Series Unknown
Leadership Team
Marcus Lemonis
Chairman & CEO
Lindsey Christen
Chief Administrative & Legal Officer, Secretary
Recent News
Business Insider
2025-12-27
Crowdfund Insider
2025-12-26
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