Lioher ยท 1 month ago
LCS Branch Supervisor
Anaheim, CA
Full-time
Onsite
Mid Level
$65K/yr - $68K/yr
3+ years expLioher is seeking an LCS Branch Supervisor to oversee daily operations at the Lioher Center Small branch. This role involves managing a team, ensuring efficient inventory control, and providing exceptional customer service while adhering to safety protocols.
FurnitureHome RenovationManufacturing
Responsibilities
Lead and manage a small team, including the warehouse operator/driver, ensuring productivity, safety, and flexibility in covering all required tasks
Create work schedules, assign tasks, and monitor performance to meet operational needs
Train, coach, and evaluate employees while promoting an inclusive and efficient workplace culture
Enforce company policies and procedures while identifying operational improvements
Oversee inventory management systems to ensure accurate, real-time stock levels
Coordinate receiving, storing, picking, and distribution activities to maintain an efficient flow of materials
Implement strategies to reduce errors, maximize space in a small footprint, and improve product handling
Conduct routine audits and cycle counts to ensure inventory accuracy
Assist customers via phone, email, online channels, and in person, providing knowledgeable product information and solutions
Process and enter customer orders, ensuring accurate delivery timelines and proactive logistics coordination
Handle payments, resolve issues, and build strong customer relationships to encourage repeat business
Recommend products and provide basic upselling based on customer needs
Ensure all orders are picked, packed, and shipped accurately and on schedule
Coordinate delivery timelines with the warehouse operator/driver and external logistics partners
Oversee loading/unloading procedures, ensuring adherence to safety and product handling guidelines
Prepare shipping documents, labels, and packing lists according to company and regulatory requirements
Promote a strong safety culture throughout the branch
Conduct regular safety checks, equipment inspections, and ensure proper maintenance
Ensure compliance with all local, state, and federal regulations, including HSE (Health, Safety & Environmental) requirements
Provide safety training and enforce policies consistently
Identify opportunities to streamline workflows, reduce errors, minimize waste, and improve overall efficiency
Analyze operational data and prepare reports to support decision-making and continuous improvement initiatives
Monitor daily operational expenses and identify cost-saving opportunities without compromising quality or service
Qualification
Required
Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field preferred
At least 3 years of experience in warehouse, logistics, or operations management, preferably within a small-branch or hands-on environment
Demonstrated success leading teams, optimizing operations, and maintaining a strong safety culture
Strong leadership, communication, and interpersonal abilities
Excellent organizational and problem-solving skills
Proficiency in warehouse management systems (WMS), Microsoft Office, and inventory tools
Understanding of inventory control, shipping/receiving processes, and warehouse workflow
Basic sales acumen with the ability to recommend and upsell products
Detail-oriented and committed to accuracy and efficiency
Strong decision-making skills with a proactive approach to problem-solving
Adaptable, reliable, and comfortable managing multiple priorities in a fast-paced environment
Ability to lift up to 50 lbs, stand for extended periods, and perform warehouse tasks as needed
Company
Lioher
Lioher is a manufacturing company that offers furniture components with advanced technology, servicing, and technical support services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Miquel R.
Chief Marketing Officer
Company data provided by crunchbase