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Cost.U.Less · 1 month ago

Meat Clerk - Wrapper and Clean Up (Part-time)

Hilo, HI

Part-time

Onsite

New Grad, Entry Level

COST.U.LESS is a leading retailer serving under-served communities, and they are seeking a Meat Clerk to provide excellent customer service in the Meat department. The role involves greeting customers, ensuring product quality, and maintaining sanitation standards while assisting with meat preparation and customer inquiries.

Business Information Systems

Diversity & Inclusion

Responsibilities

Follow all Cost-U-Less Meat Department general and specific fish, meat, pork and poultry standards, procedures, and goals

Ensure that prior to stepping into department that proper clothing is worn per local government regulations

Follow all Meat Department and government requirements regarding safety and sanitation procedures and policies

Assist in the inspection and reassembly of department equipment sanitized the previous night

Per Company standards, properly package cut and ground merchandise to trays and wrap

Strictly adhering to Cost-U-Less price accuracy policies, weight merchandise and affix label per Company standards. If a special order, attach copy of customer order sheet. Contact customer to inform them that their order is ready for pick up or delivery

Transfer wrapped and labeled trays to rolling rack for meat case on sales floor or for storage in meat cooler

Stock meat case, pulling stock from cooler throughout shift to ensure merchandise is properly stocked, that the stock mix is correct and that the merchandise presentation is maintained to Company standards; adhere to Fresh at Five program requirements to maximize sales

Provide superior customer service to each customer

Greet every customer that is in eye contact range, giving each one a smile and a warm greeting

Ask each customer if they need assistance with finding anything; seek assistance from management when unable to answer customer inquiries on own

Be prepared to walk up to a customer and guide them to item they’re looking for in the Meat Department

Respond promptly to incoming calls to handle customer orders or issues. Successfully resolve customer issues; know when to escalate to supervisor or manager

Provide friendly, courteous, prompt, and accurate service to customers

Be prepared to assist customers with heavy and/or large purchases or cart

Thank each customer for shopping at Cost-U-Less

Perform any task assigned by management or supervisory personnel

Follow instructions promptly and efficiently, taking initiative when appropriate

Adjusts positively to change in direction or assignment; proven ability to comply quickly with new programs, methods, practices and procedures

Follow all Company safety and sanitation procedures and comply with local governmental laws

Clean and sanitize Meat department including equipment and utensils continuously throughout the shift; reassemble equipment after cleaning as necessary; at the end of the day leave sanitized equipment for the day shift to reassemble

Read, understand and follow all label instructions for the proper use and precautions of cleaning products

Sweep, mop, spray, wash, apply cleaning agents, and wipe to clean and sanitize the Meat area throughout shift

Wash all meat cutting equipment and utensils using appropriate sinks

Log all sanitation procedures performed during shift in Sanitation Log book including those procedures performed for cleaning and disposal of trash

Comply with all health codes required by local laws

Continuously use proper lifting techniques

Continuously use proper box cutting techniques

Ensure that the proper amount of Meat Department supplies are on hand at all times; Check for and replenish supplies throughout shift

Assist the Receiving Department in the receipt of department meats and supplies

Maintaining organization set out by Department Management, store back stock, ingredients, and supplies in cooler and/or freezer per Meat department procedures

Re-stock necessary supplies in the Meat department for easy use on each shift

Participate in monthly and semi-annual financial/physical inventory

Qualification

Customer serviceSanitation proceduresBasic math skillsCommunication skillsTeamworkProblem-solvingOrganizational skillsWork ethic

Required

High School diploma or a combination of experience and education preferred

Basic math, reading and writing skills required

Ability to communicate in local language(s)

Strong human relations skills; has a pleasant disposition and is willing to smile and interact positively with others

Cooperate with other team members in a busy environment in a professional manner to accomplish the business goals

Able to anticipate and accommodate customers concerns and needs; likes to help people

Possess a passion to excel and provide excellent customer service

Able to provide a clean police record where applicable by local regulations

Able to provide a current health certificate where applicable by local regulations

Able to safely work in an environment with moving meat department equipment and other department tools

Strong ability to communicate clearly and effectively both verbally and in writing

Able to multi-task

React proactively, quickly and appropriately in identifying problems and finding solutions to customer inquiries and requests, knowing when to call a supervisor or manager to assist the customer

Able to be organized and maintain an area that is clean, safe and sanitary

Must be able to familiarize self with merchandise locations on sales floor to assist customers

Able to work well with other team members of the store

Have a strong work ethic, be self-motivated, dependable, be a team player

Maintain a commitment to honesty, integrity, and high levels of efficiency and accuracy at all times

Accepts responsibility for choices and decisions

Willingness to perform tasks as assigned by managers and supervisors and to assist customers, suppliers and other employees as needed

Able to stand for long periods of time throughout shift

Able to lift a minimum of 50 lbs on a consistent basis

Able to stoop and bend on a regular basis

Ability to work in varying conditions from heat to cool (as low as 20° Fahrenheit/-6.66° Celsius)

Fast paced work environment