TW Metals LLC · 7 hours ago
Salesforce Administrator TW
Exton, PA
Full-time
Onsite
Senior Level
5+ years expTW Metals LLC is a company specializing in the metals industry, and they are seeking a Salesforce Administrator to act as the subject matter expert and platform owner for Salesforce. The role involves managing platform configuration, supporting integrations, and optimizing marketing automation initiatives while ensuring user adoption and data quality across the organization.
ManufacturingMining
Responsibilities
Platform Ownership: Act as the Salesforce subject matter expert and platform owner. Align CRM strategy with business goals and ensure platform health, security, and scalability
Configuration & Light Development: Manage user setup, roles, profiles, flows, page layouts, dashboards, and reports. Utilize declarative tools (Flows, Process Builder, Validation Rules) as the primary automation method, with light Apex scripting for advanced use cases as needed (not core responsibility)
Integrations: Collaborate with IT and external vendors to support integrations between Salesforce and other enterprise systems. Maintain an understanding of integration flows, including familiarity with tools such as Boomi or similar
Analytics & Reporting: Build and maintain actionable dashboards and reports within Salesforce and Tableau CRM (Analytics Studio) to provide visibility into pipeline performance, lead conversion, and campaign ROI
Lead & Marketing Automation: Support and optimize marketing automation initiatives through Account Engagement (Pardot). Maintain lead routing, scoring, and nurturing workflows in alignment with marketing and sales strategies
Training & User Enablement: Develop and deliver training sessions, documentation, and best practices to improve user adoption and data quality across the organization
Continuous Improvement: Stay current on Salesforce releases, new features, and CRM best practices. Recommend and implement enhancements to streamline processes and improve productivity
Qualification
Required
Bachelor's degree in business, Marketing, Information Systems, or related field
5+ years of Salesforce/CRM experience, including platform administration or ownership
Salesforce Administrator certification (ADM-201) required
Working knowledge of Apex for light customization and troubleshooting (extensive coding not required)
Proficiency in Analytics Studio or advanced Salesforce reporting
Excellent communication and training delivery skills
Preferred
Advanced Salesforce certifications (Advanced Administrator, Platform App Builder)
Experience in manufacturing, distribution, or industrial sectors
Exposure to data governance and sales operations processes
Familiarity with Boomi or similar middleware tools preferred
Experience with Pardot and Salesforce Manufacturing Cloud a plus
Company
TW Metals LLC
A dynamic and customer-focused organization, TW Metals is a leading specialty metal supplier with over 30 facilities worldwide.
501-1000 employees
H1B Sponsorship
TW Metals LLC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2021 (1)
Funding
Current Stage
Late StageLeadership Team
Jon Veurink
CFO
Adriana Galvan, MBA
Human Resources Business Partner - Midwest & Northeast Region
Recent News
2024-03-22
Company data provided by crunchbase