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Inside Higher Ed · 1 month ago

Graduate Assistant for Student Support, Outreach, and Assessment

Greensboro, NC

Full-time

Onsite

New Grad

Inside Higher Ed is seeking a Graduate Assistant for Student Support, Outreach, and Assessment. The role involves providing support to students with disabilities, assisting with outreach initiatives, and participating in the assessment of OARS programs and services.

Digital MediaEducationHigher EducationJournalismRecruiting

Responsibilities

Work with offices across campus and community resources to meet the needs of students with disabilities, including mental health concerns, learning disabilities, autism, etc

Meet individually with students, actively listen to their concerns, and assist them in prioritizing and problem-solving

Serve as a resource to students, faculty, staff, and others who may need assistance managing a wide range of questions and concerns

Respond appropriately to confidential matters and refer to other support resources as needed

Coach students on appropriate communication with faculty, staff, and other students

Assist with answering questions from faculty, staff, families, students, and the community

Provide outreach to students who have personal and/or academic concerns

Serve with other OARS members in a rotation schedule to assist walk-in students

Cross-train on assessing reasonable accommodations for students with disabilities

Assist in facilitating accommodated testing

Assist in the development and revision of OARS publications and manuals

Maintain and further develop OARS’ social media presence

Review and edit forms and webpage information

Plan, implement, and evaluate disabilities awareness and support programs

Assist in coordinating outreach initiatives for faculty, staff, and students of the UNCG community

Represent OARS at campus events such as the SOAR Expo, Rawkin’ Welcome Week, Homecoming, and other campus programs and events as needed

Present on various disability-related topics, programs and services provided by OARS and other areas for classes, campus offices, and other groups upon request

Assist the Assistant Director (AD) in creating, maintaining, and updating the departmental assessment plan

Create and update surveys using Qualtrics, Microsoft and other tools to gather data

Assist the AD in gathering data, interpreting results, reporting findings, and creating action plans to assess and enhance the effectiveness of OARS’ programs and services

Qualification

Communication skillsTime managementProblem-solvingSocial media skillsPresentation skillsCustomer service experienceDependabilityTeam collaborationAttention to detailFlexibilityInitiative