Nordson Industrial Coating Systems ยท 1 month ago
Associate II, Inside Sales
USA - Georgia - Duluth
Full-time
Onsite
Mid Level
3+ years expNordson Packaging is a global leader in precision dispensing and fluid management technologies. The Inside Sales Specialist will generate sales of systems and parts, establish relationships with customers, and support the inside sales and Packaging leads. This role involves remote selling, customer interaction, and technical assistance for assigned customers.
Machinery
Responsibilities
Close sales and achieve annual inside sales budget
Responsible for doing and keeping up to date on phone calls/emails, contacts, and opportunities in the C4C CRM
Responsibility to increase system & parts penetration by promoting Top Products utilizing upselling strategies
Responsible for selling remotely: via phone, email, MS Teams, and other digital channels
Call customers to introduce new added value solutions
Provide part/system quotes to customers and prospect customers
Interact with the commercial sales team, customer service, technical service, and customers
Maintains detailed knowledge of Nordson Adhesive Packaging products, prices, policies, and procedures; knows which Nordson Adhesive Packaging products can be most advantageously used with all Adhesive Packaging applications
Provides basic technical assistance for all products to assigned customers. This includes part numbers, basic troubleshooting, and service support. Involve technical service team when request is deeply technical or complex
Work with the Field Service Technician for assigned customers requiring onsite service
Manage the Packaging Leads mailbox
Participate fully in product training sessions, meetings, skills training, and professional development classes
Support and assist customer service when there is an influx of quotes from customers
Qualification
Required
Associate degree or equivalent experience is required
3-5 years of customer facing experience including but not limited to sales or customer service
Prior customer service/sales experience is a plus
Must be current participant of CLDP program
Preferred
College degree is preferred
Experience with Adhesive Dispensing Equipment and parts is preferred
Experience in industrial sales is preferred
Experience with SAP/C4C or other CRM contact management system is preferred
Company
Nordson Industrial Coating Systems
Manufacturers rely on our equipment for the precise application and curing of powder coatings, liquid paint, ambient temperature adhesives and sealants, and food and beverage container production.
5001-10000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase