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Spectrum · 1 month ago

Senior Manager, WFM Operations and Administrator

Charlotte, NC

Full-time

Onsite

Senior Level

5+ years exp

Spectrum is a leading provider of communication and entertainment products, and they are seeking a Senior Manager for Workplace and Facilities Management Operations. In this role, you will develop and implement best practices for optimizing property management while collaborating with teams to enhance operational reliability and workplace services.

Digital EntertainmentInternetTelecommunications

No H1B

Responsibilities

Manage operational and administrative services for workplace and facilities management, focusing on enhancing customer and partner experience

Develop and implement forecasting, planning, and execution methodologies for facilities repairs and investments to ensure safety, reliability, and value retention

Ensure proper staffing and oversee support functions, including helpdesk services, space management, and data analytics

Administer personnel functions such as recruiting, training, and mentoring staff to build a strong team

Collaborate with Finance and Business Planning partners to manage financial activities and adhere to company policies

Oversee vendor performance management, ensuring compliance with contracts and Spectrum expectations

Lead facilities space planning and data analytics initiatives, optimizing operations through the CAFM system and support teams

Qualification

Facilities managementOfficeOccupancy servicesBuilding construction knowledgeData analyticsFinancial managementOSHAEPADOT regulationsCommunication skillsTeam leadershipConfidentiality

Required

Bachelor's degree in Business Administration or related field, or combination of education and experience

5+ years of facilities management experience

5+ years of office and occupancy services management experience

3+ years of supervisory experience

Cross-functional commercial or corporate real estate discipline experience

Understand building construction with the ability to read and interpret blueprints

Communicate in a clear, professional manner with all levels of employees, customers, and suppliers, both in writing and verbally

Have basic knowledge of fire prevention and other building safety programs and practices

Know OSHA, EPA, and DOT regulations

Possess basic knowledge of quantitative and qualitative methods for safety management

Be knowledgeable in environmental auditing, incident investigation, and reporting

Demonstrate strong knowledge of financial terms, principles, and corporate budgeting practices

Apply and utilize KPIs and performance metrics through benchmarking and best practices

Transform team focus, performance, and orientation effectively

Maintain confidentiality

Valid driver's license with satisfactory driving record within Company required standards

Benefits

A comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

Company

Spectrum

Glassdoor3.3

Spectrum is a cable telecommunications company that offers a range of home entertainment and information services. It is a sub-organization of Charter Communications.

Founded in 1989

Stamford, Connecticut, USA

10001+ employees