Humana · 1 month ago
Associate Director, Configuration Management
United States
Full-time
Remote
Mid, Senior Level, Lead/Staff
$129K/yr - $178K/yr
6+ years expHumana Inc. is committed to putting health first for their teammates, customers, and the community. The Associate Director, Configuration Management will oversee the management of the service offering system and lead Configuration Management Operations, focusing on data quality, governance, and process improvement.
Health CareHealth InsuranceInsuranceVenture Capital
Responsibilities
Own the execution and continuous improvement of the IT Configuration framework including governance and control standards, processes, and procedures
Lead and define CMDB Data Quality strategic initiatives, goals, and OKR's
Support other ITSM processes such as Incident, Change, and Asset Management to consistently align to CMDB process and data requirements
Define Configuration Management Completeness, Correctness, and Compliance goals
Define CMDB Data Owner responsibility and governance standards
Drive Configuration Management Governance and Accountability initiatives across the enterprise
Identify and mange processes to close data quality gaps
Communicate effectively with business stakeholders and technical team members
Identify and drive process automation
Team building and performance management
Qualification
Required
Bachelor's Degree
6 or more years of technical experience
2 or more years of management experience
Experience assessing the impact of change on service quality and SLAs
Experience establishing metrics that can be monitored against a benchmark
Must be passionate about contributing to an organization focused on continuously improving consumer experiences
Preferred
Masters Degree
Benefits
Medical
Dental and vision benefits
401(k) retirement savings plan
Time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
Short-term and long-term disability
Life insurance
Company
Humana
Humana is a health insurance provider for individuals, families, and businesses.
10001+ employees
H1B Sponsorship
Humana has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (282)
2024 (246)
2023 (284)
2022 (274)
2021 (212)
2020 (84)
Funding
Current Stage
Public CompanyTotal Funding
$13.07B2025-05-30Post Ipo Debt· $5B
2025-03-03Post Ipo Debt· $1.25B
2024-03-11Post Ipo Debt· $2.25B
Leadership Team
Jim Rechtin
CEO and President
Colin Drylie
Senior Vice President, Experience Transformation
Recent News
2026-01-09
2026-01-07
2026-01-06
Company data provided by crunchbase