Apply on Employer Site

Chase · 1 month ago

Loan Servicing Analyst

8181 Communications Pkwy Bldg B, Plano, TX, 75024, US

Full-time

Onsite

New Grad, Entry Level

Chase is one of the top five 'World’s Most Admired Companies' and ranked #1 for best places to work by LinkedIn. As a Loan Servicing Analyst, you will manage a portfolio of loans, ensuring smooth operations by interpreting loan documents and facilitating stakeholder communication while developing strategic planning skills.

BankingFinancial Services

Responsibilities

Interpret and analyze loan documents, ensuring accurate understanding and application of terms and conditions

Manage assigned loan portfolio, monitoring deadlines and ensuring timely completion of loan servicing tasks

Facilitate communication with internal and external stakeholders, addressing conflicts and queries related to loan servicing

Apply critical thinking to identify potential issues in loan servicing processes and propose solutions within established guidelines

Contribute to team projects, assisting in the development and implementation of strategies to improve loan servicing efficiency and effectiveness

Qualification

Loan servicing operationsStakeholder managementCritical thinkingTime managementConflict managementInterpersonal skillsTeamworkAdaptability

Required

Baseline knowledge or equivalent expertise in loan servicing operations, with a focus on interpreting and applying loan documents

Demonstrated ability to manage conflicts, with experience in facilitating discussions and creating collaborative solutions

Proven skills in critical thinking, with the ability to analyze loan servicing processes and propose modifications within established guidelines

Experience in stakeholder management, with the ability to establish productive working relationships and drive mutually beneficial outcomes

Proficiency in time management and organization, with the ability to efficiently manage multiple tasks and projects

Preferred

Collaborate effectively with cross-functional teams to ensure seamless client service operations, demonstrating strong interpersonal relationship skills and a commitment to enhancing client satisfaction and service delivery

Exhibit flexibility and adaptability, maintaining a positive and optimistic attitude during periods of change and adjusting to shifting conditions and priorities

Demonstrate teamwork and motivation, actively contributing to team success by being supportive, helpful, and collaborative in achieving common goals

Show a willingness to learn and receive direction, asking well-thought-out questions to enhance understanding and performance

Operate as a highly motivated self-starter with the ability to work independently, utilizing strong organizational skills to function efficiently in a high-volume, fast-paced, deadline-oriented environment while maintaining service level agreements