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Modern Family Law · 1 month ago

Paralegal Operations, Territory Lead

Bellevue, Washington, United States

Full-time

Hybrid

Senior Level

5+ years exp

Modern Family Law, a rapidly expanding national family law firm, is seeking an experienced and innovative Paralegal Operations, Territory Lead to assist in supporting paralegals in our Washington and California offices. This role blends hands-on paralegal expertise with territorial oversight, acting as a bridge between Paralegals and Managing Attorneys while ensuring compliance and operational consistency across offices.

Legal

Growth Opportunities

Responsibilities

Serve as the territory lead and subject-matter expert for Washington and California, ensuring compliance with all state-specific e-filing and local court procedures

Provide daily operational oversight to Paralegals, including workload coordination, attendance monitoring, and approval of timesheets and PTO

Partner with the Paralegal Operations Manager and Managing Attorneys to align paralegal resources, case assignments, and territory priorities

Collaborate with Attorneys and Paralegals to facilitate case progress and ensure consistent workflow across offices

Serve as the first line of support for paralegal inquiries, escalating complex matters to the Paralegal Operations Manager as needed

Conduct periodic quality reviews of paralegal work to ensure accuracy, compliance, and adherence to firm standards

Maintain and oversee e-filing accounts and subscription-based platforms (e.g., FamilySoft, Westlaw, Clio) for Washington and California

Monitor compliance with state and local filing standards, timelines, and procedural rules

Assist in documenting and updating territory-specific workflows and policies in alignment with firmwide SOPs

Partner with the Paralegal Operations Manager and HR to promote adherence to firm policies, ethical standards, and state regulations

Support the recruitment, onboarding, and training of new Paralegals in the assigned territories

Provide coaching, feedback, and informal performance guidance to foster growth and consistency

Collaborate with Learning & Development and the Paralegal Operations Manager to identify and address training needs and skill-building opportunities

Act as a liaison between Paralegals, Managing Attorneys, and firm leadership to ensure case readiness and efficient communication

Identify operational gaps and recommend territory-specific process improvements to enhance performance and consistency

Assist the Paralegal Operations Manager with data collection, performance reporting, and resource planning for the assigned region

Uphold firm values of integrity, accountability, and empathy

Partner with firm leadership to continuously improve workflows, compliance practices, and overall client experience

Qualification

Paralegal experienceE-filing proficiencyPractice management softwareLeadership experienceMicrosoft Suite proficiencyProfessional communicationOrganizational skillsDetail-orientedClient-focused mindsetFlexibility

Required

Five (5) or more years of experience as a Paralegal, including at least two (2) years in a leadership, mentorship, or operational support capacity within a family law practice

Experience working with multiple attorneys in a law firm setting

Exceptional writing, communication, and organizational skills with strong attention to detail

Proficiency in e-filing with county courts

Ability to manage multiple priorities with a client-focused mindset

Experience using practice management or document management software (e.g., Clio, NetDocs, FamilySoft, or comparable platforms)

High level knowledge and experience working with the Microsoft Suite of products such as Word, Excel, PowerPoint; Adobe; and Zoom Conferencing Technology

Professional communication skills to interact effectively with all levels of staff

Proactive, detail-oriented, and capable of managing multiple priorities independently

Strong organizational skills and the ability to deliver under tight deadlines

Flexibility to adapt to shifting priorities and emergent issues

Ability to work evenings or weekends as necessary