Cardinal Group Companies · 9 hours ago
Portfolio Manager- Private Label
Cardinal Group Companies is seeking a Portfolio Manager primarily responsible for overseeing on-site operations across an assigned portfolio of residential housing communities. This role combines operational and strategic focus, managing onsite leaders to achieve operational excellence and ensure compliance, staffing, and resident satisfaction.
Responsibilities
Ensure adherence to the responsibilities and obligations of the Company’s Property Management Agreements (PMAs) in close collaboration with the Director, Operations and with the CGC legal and compliance teams while serving as the key point of contact between Cardinal Group HQ and the on-site teams for each assigned portfolio of communities
Directly manage each on-site Community Manager, including providing operational support, guidance, direction, professional development, performance management, and ensuring the execution of their essential functions in accordance with expectations
Assist in the on-boarding of new Community Managers, including leading the preparation and execution of the orientation agenda and continued mentoring, additional training, or support needed from hire through the first 90 days of employment
Accountable for various key financial components related to community operations, including payroll, bonus processing, accounts receivable, budget variance, etc
Regularly work to increase the level of engagement, team member satisfaction and experience of all HQ and on-site team members within assigned communities
Lead the planning, logistics, and execution of the TURN process for each community within the assigned portfolio of communities, including vendor management, invoicing, scheduling, etc
Conduct weekly or bi-weekly group calls with Community Managers from each of the assigned communities within the portfolio
Monitor and instill urgency related to staffing, including Team Member retention, job posting, candidate sourcing, interviewing, hiring, and onboarding
Ensures adherence to client-required reporting processes, templates, and schedules. This includes, but is not limited to, the annual planning and budget preparation process, weekly and monthly reporting, and monthly financial reporting in partnership with the accounting team
Motivate the team through positive recognition and strong leadership giving emphasis on the company’s Culture of excellence, rooted in diversity, equity, and inclusion
Prepare, analyze, and communicate various reports weekly, monthly, quarterly, and annually aimed at tracking and forecasting community performance in each respective area
With direction from the VP of Operations and/or Director of Operations, prepare annual operating and capital budgets, marketing plans, and business strategy for all communities within the assigned portfolio
In alignment with the Director, Operations vision for the assigned portfolio of communities, implement, execute on, and revise detailed sales, leasing, and operational plans, programs, and processes that lead initiatives to achieve occupancy and revenue goals
Ensure that each assigned community adheres to all organizational policies, procedures and practices, follow professional and regulatory standards, and further organizational success through flawless execution
Travel to assigned communities required as the needs of the business dictate. Serve as temporary on-site managerial support in the absence of a Community Manager, whether due to open positions, leaves of absence, or other situations as needed
Develop and maintain strong business relationships with property ownership, oversee property management review, and manage investor/owner communications and reporting
Lead monthly and quarterly calls with each client aimed at providing financial updates, operational metrics updates, general information, and to answer questions / receive direction
Coordinate and conduct regular inspections of assigned communities to ensure proper curb appeal, leasing and maintenance operations, and delivery of our brand promise to residents, team members, and the community at large
Acquire, maintain, and continually exhibit a strong understanding of community housing markets across the country; understand trends, economic cycles, and new development; and be prepared to proactively recommend and implement changes to ensure continued success regardless of market conditions
Provide operational assessments as assigned, including written reports for new or existing communities, articulating observations and recommendations for each facet of the assessment
Participate in annual business planning, Capex, PPM reviews, auditing, contract proposals, new business responsibilities, NAA lease reviews, and other administrative duties as assigned by the VP of Operations and/or the Director of Operations
Participate in new business presentations and assist the Business Development Team with deliverables including but not limited to budgets, market studies, and pricing exercises
Acquire and consolidate feedback and insights into company initiatives, operational processes, policies, and standard operating procedures
Collaborate with other Cardinal Group operators with the aim of generating strategic, operational, financial or investment recommendations for client consideration/implementation
Qualification
Required
Bachelor's degree
3-5 years of relevant industry experience
Skilled in developing and maintaining strong client relationships
Successful leadership and motivation of direct reports in previous roles
Excellent time management and organization skills
Ability to meet strict deadlines and prioritize tasks
Excellent analytical skills, attention to detail and a strong work ethic
Ability to problem solve and find innovative solutions
Willing to travel a minimum of 8-12 weeks per year
Professional written and verbal communication skills
Brings a positive attitude and great interpersonal skills required
Ability to embody the Cardinal Culture and Cardinal's Core Values every day
Benefits
Health, vision, dental, and pet insurance
401(k) retirement plan
Student loan assistance
Licensing and continuing education reimbursement
Parental leave
Housing allowances or gifts
Company
Cardinal Group Companies
The strength of Cardinal is rooted in our identity.
H1B Sponsorship
Cardinal Group Companies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
Funding
Current Stage
Late StageLeadership Team
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