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Lincoln Property Company · 9 hours ago

Tenant Services Coordinator

Arlington, VA

Full-time

Onsite

Entry Level

2+ years exp

Lincoln Property Company is one of the largest private real estate firms in the United States. As a Tenant Services Coordinator, you will support property management by ensuring high-quality service to tenants and assisting with various administrative and accounting tasks.

CommercialReal EstateReal Estate Investment

Responsibilities

Promote rapport with tenants, visitors and building staff through professional, courteous, and helpful engagement

Draft necessary letters, memos, and other communication for Property Management approval

Ensure overall high-quality customer service for tenants, including work orders and tenant requests: ensure tenant problems and concerns have been addressed by other members of the team in a timely and satisfactory manner

Help coordinate building events as required (I.e., Fire drills, tenant appreciation, holiday lunches ect.)

Assist in all general office duties involved in maintaining service to the tenants and ownership

Assist property management team with preparation of monthly client reports

Update spreadsheets regarding certificates of insurance for tenants, vendors and contractors, track expiration dates and coverage for all

Maintain and update emergency and tenant contact lists

Ensure proper multi-tenant floor signage for all building common areas

Manage inventory of office supplies- order building and office supplies as needed

Program building access cards

Maintain lease, vendor and building files. Create new files as needed

Open, stamp, distribute mail

Prepare weekly Cash Flow Report, in addition to monthly closing reports for accounts payable and accounts receivable

Code invoices, setup vendors in Yardi payable systems