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Oracle · 9 hours ago

Data Center Manager

United States

Full-time

Onsite

Mid, Senior Level

$80K/yr - $200K/yr

6+ years exp

Oracle is a world leader in cloud solutions, aggressively investing in the Oracle Cloud. As a Data Center Manager, you will oversee teams to troubleshoot complex infrastructure issues and develop strategic initiatives to enhance program growth and continuous improvement.

Data GovernanceData ManagementEnterprise SoftwareInformation TechnologySaaSSoftware

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Act tactically and think strategically to build a program

This is a unique opportunity to embrace the ability to craft something in your own image

At OCI we are committed to building a better product, and with that challenging the status quo

The OCI Manager will be expected to question current process in the quest of bringing a better product to our end users

This will include developing standardization, innovate to simplify, increase efficiency while driving down cost

Ensure that contractors and vendors are delivering quality services and that all SLAs are being met

Execute large scale projects and embracing change

A successful Manager will develop streamlined reporting to track KPIs and manage performance against those, showing year over year growth and improvement

This will include effective incident management strategies to oversee problem ticket queues and building an organization of trust and collaboration not only within their own team but with partner teams as well

Qualification

Active TS/SCI security clearanceSystems administrationNetworking knowledgeProject managementScripting languagesProcess improvementTroubleshooting skillsCustomer support experienceCommunication skillsLeadership skills

Required

Active TS/SCI security clearance

Systems administration (Linux and/or Windows Servers)

Strong troubleshooting skills

Understanding of Networking (DNS, TCP/IP)

Understanding of scripting (Java, Perl, Ruby, C#, and/or PHP)

Demonstrated examples of process improvement execution

Demonstrated examples of a drive to dig into the details of a system or process to solve customer problems

Excellent oral and written communication skill

Ability to take direction, understand SOPs/ MOPs, and escalate appropriately

Open to provide after-hours support as needed

Experience supporting large, Enterprise customers in an Operations environment

Knowledge of data center ecosystem (cooling, electrical, networking, and structured cabling)

IT Hardware Concepts: RAID, SAN, x86 Architecture, SCSI, Linux/Unix Administration, Boot Process, GRUB/LILO, File Systems, Network device and protocol configuration, Directory Structure, Performance Management/Troubleshooting, Base Operating System Install, Some experience with Perl, Python, Bash or Java, Core OS Services: ssh, telnet, ftp, nfs, dns, dhcp, samba, ldap, cvs, Previous experience working in a Data Center environment (racking & stacking gear, cable management, hot & cold aisle containment), Networking Protocols (OSI Model), Copper/Fiber Optic Testing/Cabling Standards, Project management, organization and problem-solving skills with a drive for results, Strong troubleshooting and performance tuning skills

The position has a physical component requiring the ability to lift up to 75 lbs and may require working in cramped spaces or elevated locations

Management/Leadership

Continuous improvement methodologies

Project Management

Employment for all candidates is contingent upon pass a background check

Preferred

Bachelor's degree or equivalent work experience preferred

6-10 years relevant experience in a Support / Operations role preferred

2+ year relevant experience in lead or management roles

Benefits

Medical, dental, and vision insurance, including expert medical opinion

Short term disability and long term disability

Life insurance and AD&D

Supplemental life insurance (Employee/Spouse/Child)

Health care and dependent care Flexible Spending Accounts

Pre-tax commuter and parking benefits

401(k) Savings and Investment Plan with company match

Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

11 paid holidays

Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

Paid parental leave

Adoption assistance

Employee Stock Purchase Plan

Financial planning and group legal

Voluntary benefits including auto, homeowner and pet insurance