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Royal Houdijk · 3 days ago

Field Service Engineer North America

Roswell, GA

Full-time

Hybrid

Mid Level

$75K/yr - $90K/yr

Royal Houdijk is a leading company specializing in the design and manufacture of machines for transporting, inspecting, and loading all types of biscuits and crackers. As a Field Service Engineer, you will ensure project installations run efficiently by performing service and maintenance, providing training, and consulting with clients on technical challenges throughout North America.

Machinery ManufacturingManufacturing

Responsibilities

Supervise, train, and support equipment operation at customer sites

Perform repairs, maintenance, and restoration of technical equipment and installations

Conduct remote analysis of machine faults and prepare for repairs

Assemble, install, align, and test equipment and production modules

Install supply connections, including electrical wiring

Diagnose and resolve faults across hardware, software, mechanical, and tooling domains

Consult with clients regarding on-site challenges and quality requirements

Interpret technical drawings, diagrams, and documentation

Gather and prepare necessary materials (tools, parts, software, manuals)

Prepare installation components for transport and oversee shipment

Submit detailed reports with findings, recommendations, and photos

Report hours and costs per project

Travel 70% - 80% within North America; some international travel for training

Qualification

Electrical engineeringMechanical constructionDynamic drive systemsPLC control technologiesTechnical documentation analysisClear communicationTeam collaborationIndependent work

Required

A degree in engineering or similar discipline, or an equivalent level gained through work experience

Knowledge and experience in the fields of electrical engineering and mechanical construction

Experience with dynamic drive systems and modern (PLC) control technologies

Willingness to travel regularly, sometimes on short notice, for extended periods (1 to 3 weeks) to assemble, commission, and service our installations

Ability to communicate and report clearly both orally and in writing in English

Preferred

Knowledge of Rockwell and Beckhoff controls is a plus

Benefits

15 vacation days / 6 sick days / 9 company holidays

Retirement savings – SEP IRA 10% base salary contribution

QSEHRA – Health insurance reimbursement

Travel expense reimbursement.

Internal and external training and presentations to continuously maintain your technical product and system knowledge, with plenty of room for professional growth.