Salesforce · 1 month ago
Program Manager, Solution Engineering CoE
Illinois - Chicago
Full-time
Hybrid
Mid Level
$127K/yr - $175K/yrSalesforce is the #1 AI CRM, focused on driving innovation and customer success. The Program Manager will oversee the operational success of the tools portfolio, ensuring global Solution Engineers have the necessary resources to deliver effective demos while managing various project management tasks.
Agentic AIArtificial Intelligence (AI)Cloud ComputingCRMSaaSSales EnablementSoftware
Responsibilities
Manage the central intake process for all new tool requests from the field, including a high volume of new AI-powered tools. Coordinate the initial vetting and evaluation process against established program criteria, ensuring all requests are tracked and dispositioned
Partner with technical leads and business stakeholders to run Proof-of-Concept (POC) evaluations, formal pilots, and hands-on testing for new tools. This includes managing timelines, coordinating evaluator groups, and collecting structured feedback to determine a tool's potential impact on SE efficiency and productivity
Act as the operational owner for software license management. This includes tracking license allocation, monitoring utilization, processing renewals, and managing user provisioning/deprovisioning processes
Assist in tracking the program budget, monitoring POs, and reconciling invoices against tool expenditures. Collaborate with analysts to provide regular reports on budget adherence and spend
Collaborate closely with the Enablement team to coordinate the rollout of new tools. This includes ensuring clear documentation, training materials, and communication plans are developed and shared
Develop and deliver program messaging to different audiences (including executives) and move seamlessly between technical and non-technical audiences. Understand and communicate value clearly between teams with different focuses (SEs, Finance, Solutions Leaders, COO Leadership)
Develop and maintain detailed project plans, status reports, and timelines for all tool implementation and renewal projects. Proactively identify and escalate risks, dependencies, and blockers
Serve as a key point of contact for the tools program, influencing and aligning stakeholders across Solutions, DET, Security, Procurement, and Finance to ensure data-driven decision making and seamless program execution. Your leadership ensures speedy time to value for the field and for the company
Help identify and implement improvements to the tools program processes (intake, evaluation, tracking, etc.) to increase efficiency, transparency, and value
Qualification
Required
Exceptional Project Management: Proven ability to take a defined objective, create a detailed project plan, manage dependencies, and execute on time
Highly Organized & Detail-Oriented: A strong aptitude for managing multiple concurrent workstreams, tracking details meticulously (especially for licenses and budgets), and maintaining clear records
Clear Communicator: Can effectively communicate (written, verbal and visual) program status, action items, and requirements to various stakeholders
Proactive Problem-Solver: A strong sense of ownership and accountability. Able to identify and escalate risks and dependencies before they become blockers
Strong Collaborator: Builds effective relationships and works productively with cross-functional partners in DET, Security, Finance, Procurement, and Enablement
Adaptable & Eager to Learn: Thrives in a fast-paced environment and is willing to adapt to changing priorities; demonstrates a 'can-do' attitude
Preferred
Prior experience in project or program management
Familiarity with software license management, vendor management, or budget tracking is a strong plus
Experience working in a tech or SaaS environment is preferred
An interest in or familiarity with emerging technologies, particularly generative AI and its application in sales or productivity tools, is a plus
Benefits
Time off programs
Medical
Dental
Vision
Mental health support
Paid parental leave
Life and disability insurance
401(k)
Employee stock purchasing program
Company
Salesforce
Salesforce is a cloud-based software company that provides customer relationship management software and applications.
Founded in 1999
10001+ employees
H1B Sponsorship
Salesforce has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1883)
2024 (2296)
2023 (1850)
2022 (2849)
2021 (2124)
2020 (1960)
Funding
Current Stage
Public CompanyTotal Funding
$65.38MKey Investors
Starboard ValueEmergence CapitalHalsey Minor
2022-10-18Post Ipo Equity
2004-06-23IPO
2003-01-01Series Unknown· $1M
Leadership Team
Arundhati Bhattacharya
Chairman & Ceo Salesforce India
Marc Benioff
Chair & CEO
Recent News
2026-01-11
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2026-01-11
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