Director of Content Services, AWS Training & Certification jobs in United States
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Amazon · 1 month ago

Director of Content Services, AWS Training & Certification

positionHerndon, Virginia, USA
timeFull-time
remoteOnsite
seniorityDirector/Executive
money$238K/yr - $350K/yr
date10+ years exp

Amazon Web Services, Inc. is seeking a Content Services Leader for AWS Training and Certification who will develop effective global learning solutions leveraging AWS technologies and AI. This role involves driving the strategic vision for content services, integrating AI capabilities, and creating a culture of innovation in instructional design and content development.

Artificial Intelligence (AI)DeliveryE-CommerceFoundational AIRetail
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H1B Sponsor Likelynote

Responsibilities

Drive the strategic vision and roadmap for content services for AWS Training and Certification, with a focus on integrating autonomous, AI-powered capabilities that scale globally
Lead the creation and adoption of agentic content workflows, including AI agents that support curriculum blueprinting, SME interviews, content drafting, rapid iteration, autonomous QA for content accuracy, and AI copilots to enhance authoring productivity
Deliver creative, learner-centered training programs across multiple modalities including synchronous virtual training, blended learning, interactive e-learning modules, videos, learning labs, game environments, and AI-adaptive experiences that personalize learning in real time
Establish governance and standards for responsible AI use in learning content, ensuring trust, safety, security, and compliance across global deployments
Develop talent and upskill the organization, enabling teams to adopt AI-first methodologies and agentic capabilities across the content lifecycle

Qualification

AI/ML technologiesContent development leadershipAgile project managementStrategic roadmap executionAgentic AI solutionsLearning analyticsInstructional designTalent developmentContent localizationCollaboration with engineering

Required

Bachelor's degree or 10+ years of professional experience in learning and development, instructional design, or content strategy
5+ years experience in managing agile software projects across multiple and geographically distributed teams
10+ years experience leading content development teams in a technology or cloud computing environment
5+ years experience managing managers and building high-performing organizations
Experience developing and executing strategic roadmaps for content services at scale
Experience with AI/ML technologies and their application to learning and content development

Preferred

Master's degree in Instructional Design, Educational Technology, Learning Sciences, or related field
Experience implementing agentic AI solutions, generative AI, or autonomous systems in content creation workflows
Experience designing training evaluation frameworks and learning analytics that measure behavioral, skills, and business impact
Experience leading global, distributed teams and managing content localization at scale
Knowledge of AWS services and demonstrated ability to collaborate with engineering, product, and data science teams to integrate emerging technologies into learning solutions
Expertise engaging with customers and partners across all levels of leadership, as well as with services and sales stakeholders to manage expectations and facilitate content as a solution for workforce transformation needs

Benefits

Equity
Sign-on payments
Medical
Financial
Other benefits

Company

Amazon

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Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.
dateFounded in 1994
location
Seattle, Washington, USA
people-size10001+ employees
web-link
https://amazon.com

H1B Sponsorship

Amazon has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)

Funding

Current Stage
Public Company
Total Funding
$8.11B
Key Investors
AmazonKleiner Perkins
2023-01-03Post Ipo Debt· $8B
2001-07-24Post Ipo Equity· $100M
1997-05-15IPO

Leadership Team

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Douglas J. Herrington
CEO, Worldwide Amazon Stores
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Werner Vogels
VP & CTO
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