Smart AutoCare ยท 1 month ago
Ancillary Claims Adjuster
Jacksonville, FL
Full-time
Onsite
Entry Level
1+ years expSmart AutoCare is a company that specializes in claims administration, and they are seeking an Ancillary Claims Adjuster to join their team. In this role, you will work closely with customers, vehicle inspectors, and repair facilities to determine claim eligibility and ensure proper claims processing.
AutomotiveCustomer ServiceProfessional Services
Responsibilities
Verify information set-up on claims, to determine if the customer's complaint, the diagnosis, the failed parts are documented and justified the approved repair
Verify repair costs are performed within industry standards
Verify repair information to determine if coverage was within the limits of the service contract
Interface with customers, agents, dealers to complete all investigations of claims
Complete a fair settlement of the claim
Contribute to team effort by accomplishing related results as needed
Verify claims are processed following the policy and procedure established by Smart Autocare
Participate in any projects, reports, documentation, tasks or objectives assigned
Qualification
Required
High School diploma or equivalency
1 to 2 years of Claims processing or call center experience
Parts and Labor Guide familiarity
Intermediate knowledge of Windows-based computer programs
Exceptional customer service and communication skills
Ability to read, analyze and interpret general business correspondence or technical procedures
Ability to solve practical problems and deal with a variety of concrete variables in situations where limited standardization exists
Preferred
Current or previous ASE Certification preferred
Spanish fluency/Bilingual a plus
Company
Smart AutoCare
Smart AutoCare focuses on service contracts and asset protection businesses.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Peter Masi
Chief Executive Officer
Rushi Modha
Chief Financial Officer
Company data provided by crunchbase