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Anywhere Real Estate Inc. · 6 hours ago

Sr Manager Broker Services - US Based Remote

United States

Full-time

Remote

Senior Level

5+ years exp

Anywhere Real Estate Inc. is seeking a Senior Manager for Franchise Transitions & Onboarding at Century 21 Real Estate. In this role, you will guide new affiliates through their transition into the CENTURY 21® system, ensuring a supportive onboarding experience that aligns with the company's core behaviors.

Commercial Real EstateInsuranceProperty ManagementReal EstateReal Estate Brokerage

Growth Opportunities

Responsibilities

Deliver extraordinary experiences by leading onboarding and transition processes that empower affiliates to thrive from day one

Defy mediocrity by collaborating across Franchise Sales, Field Leaders, and Performance Consultants to design seamless, inspiring launch events and integration strategies

Give 121% through consistent monitoring of performance metrics for 15 months post-launch, ensuring strong brand engagement and franchisee success

Drive continuous improvement by enhancing onboarding systems and processes, creating efficient, inclusive, and relationship-focused experiences. Leverage AI-driven tools to create efficiencies in the transition and onboarding experience

Partner with field teams to identify affiliates with growth or succession opportunities, aligning their vision with the CENTURY 21® mission

Apply a consultative approach to onboarding by tailoring strategies to each affiliate’s unique situation, guiding them with empathy and flexibility while ensuring their transition reflects the CENTURY 21® Winning Behaviors—delivering extraordinary experiences, defying mediocrity, and giving 121%

Qualification

Brokerage operations experienceProject management skillsCommunication skillsMicrosoft Office proficiencyConsulting experienceEmpathyOrganizational skillsProblem-solving skillsRelationship-building skillsAdaptability

Required

Bachelor's degree preferred

Minimum 5 years of experience in brokerage operations, business strategy, or consulting

Strong organizational and project management skills, with proficiency in Microsoft Word, Excel, PowerPoint, and project management platforms (e.g., Trello)

Excellent communication and presentation abilities, with confidence in leading group discussions and events

Demonstrated ability to make sound decisions in fast-paced environments while maintaining a people-first approach

Proven track record of delivering exceptional service to diverse stakeholders

Ability to work independently, adapt quickly, and solve problems creatively

Willingness to travel for affiliate transition meetings up to 20% annually