Bob Allen Ford ยท 1 month ago
Body Shop Office Assistant
Overland Park, KS
Full-time
Onsite
Entry Level
$20/hr - $22.50/hr
1+ years expBob Allen Ford is a trusted dealership serving the Overland Park community with a high-volume collision center. They are seeking a Body Shop Office Assistant to support the administrative operations of their Collision Center, focusing on maintaining repair order accuracy and assisting with customer communication.
Automotive
Responsibilities
Assist with daily administrative tasks in the body shop
Open, update, and close repair orders accurately and on time
Support estimators with basic estimating tasks, photo documentation, and supplement preparation
Communicate repair status and updates to customers in a professional, timely manner
Coordinate insurance documentation, approvals, and communication with adjusters
Verify parts orders, returns, and invoice accuracy for each repair
Check vehicles in and out, documenting damage and condition
Manage customer paperwork, signatures, and payment processing
Keep office files, repair records, and digital logs organized
Maintain a clean and organized office environment
Assist estimators and technicians with administrative needs
Perform other duties as assigned to support the collision center
Qualification
Required
Strong communication and customer service skills
Highly organized with the ability to manage multiple tasks at once
Comfortable handling paperwork, digital files, and repair documentation
Reliable, detail-oriented, and able to follow established processes
Valid driver's license
Preferred
1-2 years of experience in a body shop, collision center, or automotive office environment preferred
Basic understanding of collision repair processes or estimating strongly preferred
Experience with CCC, Mitchell, or similar estimating software is a plus
Benefits
Medical, dental, and vision insurance
Paid time off and holidays
401(k) with company contribution
Employee vehicle purchase and service discounts
Paid training and development
Company
Bob Allen Ford
Bob Allen Ford is an automotive company specializing in new Ford cars, used cars, and parts.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase