Viam · 1 month ago
Senior Solutions Engineer (Robotic Sanding)
New York, NY
Full-time
Onsite
Senior Level
5+ years expViam Robotics helps companies unlock the power of AI, data, and automation in the physical world. They are seeking a Senior Solutions Engineer to support the deployment and evolution of surface finishing systems at industrial customer sites, working at the intersection of software, hardware integration, and field deployment.
Machine LearningRoboticsSoftwareSoftware Engineering
Responsibilities
Owning the setup, delivery, and testing of onsite demo robots—validating performance in customer environments and capturing feedback to guide early iteration
Supporting the configuration, deployment, and reliability of production robotic sanding systems at customer sites
Investigating performance issues across software, hardware, and customer environments, and driving solutions in the field
Collaborating closely with internal engineering teams to validate motion execution, sanding workflows, and system behavior
Coordinating with Operators and customer teams onsite to keep deployments on track and aligned with expectations
Translating real-world observations into clear, actionable feedback for product and engineering teams
Qualification
Required
Strong technical problem-solving skills and is comfortable debugging across layers: software, edge hardware, sensor input, etc
Communicates clearly and confidently with both internal teams and customer stakeholders
5+ years of experience in technical field engineering, automation deployment, robotics integration, or similar pre/post-Sales roles
Excited to travel (~25%) and spend meaningful time in industrial settings—learning from real environments
Energized by ambiguity and enjoys getting things working in the real world
Preferred
Experience with robotic arms such as Yaskawa, UR, Fanuc, or ABB
Familiarity with ROS, Linux, or computer vision
Exposure to manufacturing or industrial environments with active production constraints
Ability to contribute to early-stage design conversations around solution architecture and feasibility
Benefits
100% covered medical/dental/vision insurance plans, commuter benefits
25 days paid vacation and generous holiday observances
Free lunch every day that you’re in the office
One Medical Membership
Citi Bike memberships
Monthly wellness stipend to be used for a variety of fitness-related items like gym memberships, fitness classes, fitness equipment, and more
Paid parental leave
Reproductive Health Benefits, including Fertility Benefits and Abortion Access Travel Benefits
Company
Viam
Viam is a robotics company that lets users build, monitor, and manage their smart machines via cloud-based management.
51-200 employees
H1B Sponsorship
Viam has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (2)
2023 (1)
Funding
Current Stage
Growth StageTotal Funding
$117MKey Investors
Union Square VenturesTiger Global Management
2025-03-03Series C· $30M
2024-03-26Series B· $45M
2022-04-11Series A· $30M
Leadership Team
Eliot Horowitz
CEO & Founder
Recent News
2025-11-19
2025-11-19
2025-11-05
Company data provided by crunchbase