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Mid Penn Bank · 1 month ago

Professional Development Associate - Cash Management

Harrisburg, PA, US

Full-time

Onsite

Entry Level

1+ years exp

Mid Penn Bank is actively seeking a Professional Development Associate to join our Cash Management Team in Harrisburg, PA. The role involves gaining hands-on experience in various departments of the Cash Management Department while participating in a formalized Professional Development Program.

BankingFinanceFinancial Services

No H1B

Responsibilities

Participates in activities and completes tasks to become familiar with Cash Management processes, products, and services relating to both sales and operations

Demonstrates and role models professionalism, ethical behavior, and effective decision making at all times

Develops a thorough understanding of financial products, operational systems, and internal workflows to ensure accurate processing and informed decision-making

May attend seminars, courses, and other financial related educational activities for professional development purposes

Observes and/or performs assigned tasks to become familiar with department processes and procedures

Provides administrative assistance to department manager and others as assigned

Provides accurate and timely support to our internal sales team and our external customers through the complete phase of the relationship from initial sale to existing customer support

Provides accurate and timely support to internal and external partners regarding operational processes, documentation, and account maintenance; ensures information is communicated clearly and efficiently

Coordinates with various business units (such as lending, deposits, electronic banking, and risk management) to resolve operational inquiries and ensure smooth completion of service requests

Proactively identifies opportunities to improve processes, enhance efficiency, and support internal teams through collaboration and problem-solving

Utilizes internal systems and tracking tools to monitor workflow, maintain accurate records, and ensure operational tasks are completed according to policy and deadlines

Responds to inquiries relating to his/her particular area, or to requests from other personnel, customers, etc., within given time frames and within established policy

Qualification

Analytical skillsCritical thinkingInterpersonal skillsTechnical supervisory skillsOffice machine operationMathematics skillsReadingCommunication skillsWriting skills

Required

A B.S. or B.A. degree, preferably in a related field of study

A minimum of one (1) years' related experience normally required

Ability to work a flexible schedule as required to meet operating needs

Proficient reading, writing, and grammar skills

Proficient analytical, critical thinking and mathematics skills

Proficient communicative and interpersonal relations skills

Working knowledge of assigned function

Proficient eye-hand coordination

Ability to operate various office machines

Technical supervisory skills

Ability to sit, stand, walk, bend, stoop, reach with hands or arms, use hands to manipulate objects, handle or feel, and lift items weighing 50 lbs. or less

Visual, auditory and speaking skills

Valid driver's license is required