M/I Homes, Inc. · 8 hours ago
Quality Assurance Associate
Columbus, OH
Full-time
Onsite
Entry Level
3+ years expM/I Homes, Inc. is a leading homebuilder with over 40 years of experience in delivering quality homes. The Quality Assurance Associate will learn and develop essential skills in construction techniques and supervision while assisting the Construction Manager in coordinating on-site activities and ensuring quality standards are met.
Home ServicesReal EstateReal Estate Investment
Responsibilities
Oversee the Quality Control Inspection (QCI) process with Construction and Customer Care staff and assures 100% complete homes at delivery
Act as a Liaison between Operations, Construction, Customer Care and other external agencies to ensure completion of job duties and prevention of current and future service issues
Assure construction materials and workmanship is of highest value and quality available and result in reduction of future service issues
Acts as a liaison between construction and sales to coordinate quality assurance initiatives
Performs quality inspections at various stages of the construction process to ensure quality standards are being met
Trains and learns M/I Homes Construction Process through the performance of tasks and activities related to all construction phases, including, but not limited to:
Attending/participating in the key formal and informal builder/homeowner construction process meetings including but not limited to: Buyer Builder Conference, New Home Orientation
Assisting in the inspection of assigned homes in different phases of construction to monitor work flow, quality and completion
Reviewing and verifying blueprints to ensure accuracy
Assisting in scheduling subcontractors and monitoring completion of work as required including delivery and use of materials, supplies, tools, machinery and equipment
Acts as liaison between subcontractors and construction management staff by monitoring work quality and progress of subcontractors and reporting issues and problems arising from inspections
Performing minor repairs including paint touch-up, caulking, trim, checking appliances and minor installations prior to pre-settlement inspections
Communicating with home owners relative to questions and concerns; analyzes problems and provides assistance in resolving customer-service issues by suggesting to superintendent appropriate measures to maintain customer satisfaction
Trains and learns other key M/I Homes processes and how they are directly linked to / impacted by the phases of the Construction Process included but not limited to: Warranty, Customer Care, Sales & Design Center, MIFC/MIT
Ability to act on behalf of construction superintendent in the event of his/her absence
Monitors and enforces safety and Company policy compliance
Ensures a clean, safe work environment to include the removal of debris from common areas and the cleanliness of homes
Assist with special projects as requested and perform additional duties as required
Qualification
Required
At least three years of related work experience and/or training
Good knowledge and understanding of the home building industry within scope of building codes, regulations and construction processes
Must have knowledge of construction skills including carpentry
Reading blueprints
Use of hand and power tools
Possess both a technical and mechanical aptitude
Customer-service oriented with good verbal and written communication skills
Ability to interact with a variety of people including customers, vendors, and employees from other departments
Must be adaptable and have the flexibility to work effectively in a fast-paced environment
Ability to coordinate several activities simultaneously
Must possess decision-making and problem-solving abilities to select among alternative courses of action within budget limitations
Detail-oriented for time management effectiveness
Exposure to undesirable environmental conditions as well as some health and safety risks
Possession of a valid driver's license
Preferred
Bachelor's or Associates degree in Construction Management preferred
A working knowledge of Outlook and Build Pro is a plus
Benefits
Medical, dental and vision insurance
Company paid life and disability insurance
Optional supplemental life insurance
Health Savings Accounts and Flexible Spending Accounts
Paid time off (PTO) and paid holidays
Paid parental leave
Traditional and Roth 401(k) options
A profit sharing plan
An employee stock purchase plan
An employee home purchase plan
Company
M/I Homes, Inc.
M/I Homes has been building new homes of outstanding quality and superior design for more than 40 years and is known nationally for the M/I Difference: Whole Home Building Standards, Design, M/I Financial, and our industry leading Transferable Structural Warranty.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$250M2025-09-19Post Ipo Debt· $250M
1993-11-03IPO
Leadership Team
W
Will Duderstadt
VP and Chief Marketing Officer
Recent News
PR Newswire
2025-10-22
2025-09-12
2025-06-13
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