Arclin · 1 month ago
Technical Account Manager I
Alpharetta, GA
Full-time
Hybrid
Entry, Mid Level
2+ years expArclin, Inc. is currently looking for a Technical Account Manager I for their Corporate Office. This position is primarily responsible for providing sales and technical support to Arclin’s customers in the Specialty Polymers market applications, ensuring customer satisfaction and enhancing profitability through technical expertise and collaboration.
Building MaterialChemicalConstructionManufacturingReal Estate
Responsibilities
Collaborate with cross functional team to solve customers' technical issues that may include product and process application strategies, development of new products, and improvement of customer's process efficiency
Foster open communication with our customers, R&T laboratories, Sales, and other technical service laboratories throughout the Arclin organization to ensure our customers are receiving the best available technology for their application
Participate in strategic contract negotiations and provide input on decisions to develop accurate market pricing
Maintain record keeping for all reports according to established guidelines (contact reports, trial reports, technical service reports, LWO reports, etc.)
Update customer forecasts and budgets based on customer demand and market dynamics
Integrate Arclin technology with customer process understanding to develop strategies for improving process performance and ROI
Make recommendations to management concerning resource needs including personnel and capital improvements
Network in product areas by attending appropriate trade shows, develop support contacts both within and outside the company, anticipate customer needs, contribute and implement ideas
Identify and execute on new business opportunities
Improve efficiency and capability of customer's process by utilizing the latest statistical process control philosophies and techniques; support data management initiatives to improve customer's process understanding
Qualification
Required
B.S. Chemical Engineering, Chemistry, Material Science or related discipline required
Ability to grasp the technical and scientific aspects of the product lines and their application in the various market applications
Excellent communications (written and oral) and organizational abilities mandatory; willingness to initiate communication channels with new customers
Working knowledge and experience using Data Analysis (SPC) software – Quality Analyst, DOE software (Stat-ease) and techniques, Data management experience
Experienced with typical personal computers and associated software (Word Processing, Access, Excel, PowerPoint, Statease, NWA – Quality Analyst software etc.)
Willingness to travel up to 50% and be on-call to handle customer issues when they arise
Preferred
2-5 years of exposure within industrial chemicals, or similar field, exposure to account management/sales preferred
Company
Arclin
Arclin is a chemicals firm that offers bonding and surface solutions for the building and construction.
501-1000 employees
H1B Sponsorship
Arclin has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
unknown2021-08-16Acquired
Leadership Team
Bradley Bolduc
President & Chief Executive Officer
Recent News
2025-12-18
Canada NewsWire
2025-12-18
Company data provided by crunchbase