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Penn Medicine, University of Pennsylvania Health System · 1 month ago

Associate Training and Education Analyst

Philadelphia, PA

Full-time

Onsite

Entry Level

1+ years exp

Penn Medicine is dedicated to providing high-quality care, conducting innovative research, and educating future leaders in medicine. The Associate Training and Education Analyst will conduct training classes on technical topics, develop training materials, and ensure documentation is current and effective.

BiotechnologyEducationHealth CareMedicalTraining

Responsibilities

Provide classroom instruction on technical topics, including but not limited to a healthcare system EMR (electronic medical record)

Development of new training materials and modification of existing training materials

Ensure training materials and documentation are current and effective

Performs duties in accordance with Penn Medicine and entity values, policies, and procedures

Other duties as assigned to support the unit, department, entity, and health system organization

Qualification

Healthcare IT experienceClassroom presentation experienceMicrosoft WordMicrosoft ExcelMicrosoft Power PointCustomer service skillsTeaching methodologyAnalytical skillsEffective communicationTeam collaborationProblem solving skills

Required

Bachelor's Degree in instructional design, business, education or healthcare related field is required

Up to one year of experience with providing classroom instruction, small group presentations or 1:1 on the job training is required

COMMUNICATION: Demonstrated customer service skills

COMMUNICATION: Ability to communicate effectively with all levels of staff

TECHNOLOGY: Ability to use Microsoft Word

TECHNOLOGY: Ability to use Microsoft Excel

TECHNOLOGY: Ability to use Microsoft Power Point

Classroom presentation experience

Expert verbal and written communication skills, as well as strong presentation skills

Able to function as part of a team providing a high level of quality service to users

Knowledge of effective teaching methodology

Detail oriented, strong analytical, organizational, and problem solving skills

Ability to follow through issues to resolution

Ability to troubleshoot, research, and solve technically challenging problems involving integrated systems

Preferred

Up to one year of Healthcare experience which includes a combination of both Healthcare IT and either Healthcare Operations or Clinical experience is preferred

Benefits

Comprehensive compensation and benefits program

Prepaid tuition assistance programs

Company

Penn Medicine, University of Pennsylvania Health System

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Penn Medicine is a world leader in academic medicine, setting the standard for cutting-edge research, compassionate patient care, and the education of future health care professionals.

Founded in 1765

Philadelphia, Pennsylvania, USA

10001+ employees