Memorial Hermann Health System · 1 month ago
Senior Performance Improvement & Quality
Houston, TX
Full-time
Onsite
Senior Level
5+ years expMemorial Hermann Health System is dedicated to delivering high quality, efficient care while creating exceptional experiences for every member of the community. The Senior Performance Improvement Specialist is responsible for driving robust process improvement projects, facilitating quality and performance improvement activities, and collaborating with key stakeholders to enhance clinical quality outcomes.
Health CareNon Profit
Responsibilities
Participate in and coordinate comprehensive data collection for compliance of national, state, regional and internal clinical quality measures including concurrent core measures review and/or centralized abstraction
Assists in identifying clinical quality measures improvement opportunities based on evidence based clinical practices and statistical analysis of current practice patterns
Contributes to clinical quality measures data collection, aggregation, and dissemination
Contributes to short term and long term clinical quality measures robust process improvement projects to continuously improve the clinical quality measuring, monitoring and compliance program
Develop and implement a plan for essential data collection, thorough analysis and effective data manipulation
Work with robust process improvement sponsor for improvement strategies
Educate staff and physicians to provide evidenced based care and improve clinical outcomes
Educate and mentor hospital PI specialists in robust process improvement
Participate in validating accurate clinical quality measures abstraction through systematic inter rater reliability processes
Coach site or hospital robust process improvement project teams
Sharing of best practices to allow for system-wide learning
Collaborate with enterprise quality and patient safety program, in particular the centralized abstraction function, to share knowledge leading to better outcomes
Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service
Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff
Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences
Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues
Other duties as assigned
Qualification
Required
MD, BSN or other 4-year clinical degree required
Process improvement certification required or completed within 12 months of employment (Lean Six Sigma, Robust Process Improvement ®, CS&E Program or equivalent training)
Minimum two (2) years experience in robust process improvement
Minimum of five (5) years in an acute hospital environment
Knowledge of leading practice in clinical care and regulatory and accreditation requirements
Knowledge of quality measures up to date specifications (e.g. Core Measure Specifications for TJC / CMS)
Self-motivated, proven communication skills, assertive
Demonstrated effective working relationship with physicians and leadership
Ability to work collaboratively with health care professionals at all levels to achieve established goals and improve quality outcomes
Strong team facilitation skills including building trust and open communication regarding project issues and results
Demonstrates commitment to the Partners-in-Caring process by integrating both Behaviors and Operating Principles in all internal and external customer interactions. Performs duties with accountability, competency, innovation, collaboration, compassion and respect to create the best possible outcomes with exceptional customer experiences
Preferred
Statistical software proficiency preferred (i.e. Engine Room, Minitab, JMP)
Company
Memorial Hermann Health System
Advancing Health. Personalizing Care.
10001+ employees
H1B Sponsorship
Memorial Hermann Health System has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
2024 (6)
2023 (11)
2022 (6)
2020 (3)
Funding
Current Stage
Late StageTotal Funding
$5MKey Investors
The John M. O'Quinn FoundationBlue Cross and Blue Shield of Texas
2022-08-02Grant· $5M
2022-07-07Grant
Leadership Team
Michael Roussos
SVP, President of Academic Hospitals and CEO, Memorial Hermann-Texas Medical Center Campus
David Wong, MD
Director, Virtual Health Product Management
Recent News
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