Flournoy Health Systems · 1 day ago
Chief Technology Officer
Flournoy Health Systems is a healthcare management organization dedicated to supporting services for seniors and chronically ill patients. The Chief Technology Officer (CTO) will lead the technology vision and strategy, overseeing technology functions across subsidiaries and driving digital transformation to enhance patient outcomes and operational efficiency.
Health CareHome Health CareHousekeeping ServiceWellness
Responsibilities
Develop and execute an enterprise technology roadmap aligned with FHS’s strategic goals, driving digital transformation while ensuring full compliance with healthcare regulations (including Medicare, HIPAA, HITECH)
Modernize and standardize technology infrastructure across subsidiaries to ensure scalability, efficiency, and reliability, while adhering to healthcare compliance standards
Lead the adoption of AI-driven solutions to improve patient care, optimize workflows, and enable predictive analytics, all while ensuring regulatory reporting requirements are met
Oversee EHR development, integration and standardization across subsidiaries to ensure secure, interoperable, and actionable data that complies with healthcare regulations and ensures seamless data exchange
Identify and evaluate emerging health technologies that could enhance patient care, improve operational efficiency, and support FHS’s growth while maintaining strict adherence to regulatory and funding guidelines
Manage technology budgets and resource allocation, ensuring alignment with organizational priorities while optimizing spending to maximize return on investment in technology initiatives
Establish data governance frameworks and leverage analytics to drive insight-based decisions, ensuring compliance with HIPAA, HITECH, Medicare, and other healthcare regulations
Develop and enforce robust cybersecurity protocols to safeguard patient data and ensure system security, particularly with mobile access and remote monitoring
Ensure compliance with healthcare regulations regarding data privacy and security, ensuring that systems are scalable and capable of meeting Medicare and Medicaid reporting requirements
Lead the end-to-end development of FHS’s SaaS platforms, including product architecture, sprint planning, release management, and DevOps
Build a scalable multi-tenant SaaS architecture that supports external customers and internal operations
Implement agile product development methodologies, including backlog prioritization, rapid prototyping, and continuous deployment
Work with the CEO and Growth Team to define product-market fit, pricing strategy, and technical capabilities that align with revenue goals
Establish documentation standards, API frameworks, and modular design principles to support future service lines
Create a product roadmap that is driven by data, customer feedback, and evolving regulatory requirements
Build and oversee the internal IT support organization responsible for onboarding, help desk operations, hardware provisioning, identity access management, and device lifecycle management across all subsidiaries
Implement unified device management (MDM), ticketing systems, and support protocols suitable for a geographically distributed workforce
Standardize enterprise systems (Microsoft 365, communication suites, security tools, etc.) across the FHS ecosystem
Create disaster recovery, business continuity, and network redundancy plans
Establish IT service-level agreements (SLAs) for responsiveness, uptime, and cross-department support
Develop a strategic 'build vs. buy' decision framework to ensure the optimal use of capital when selecting platforms, EHR systems, data warehouses, and third-party tools
Negotiate vendor contracts, ensuring quality, cost control, and compliance with Medicare/Medicaid and HIPAA requirements
Hold vendors accountable through performance metrics and audits
Establish CI/CD pipelines, automated testing environments, and cloud-native deployment processes
Build a high-performance engineering organization that adheres to agile best practices and rapid iteration cycles
Oversee cloud infrastructure (AWS, Azure, or GCP) with cost optimization and monitoring
Implement observability tools for real-time system monitoring and issue resolution
Lead the development of AI-powered tools, including predictive care models, fraud detection algorithms, operational automations, and clinical decision support, in alignment with Medicare compliance rules
Implement data pipelines, feature engineering, and MLOps frameworks
Ensure explain-ability, accuracy, and compliance of AI models under healthcare regulations
Build and mentor a high-performing technology team, fostering innovation, accountability, and continuous improvement, while ensuring all technology solutions comply with healthcare regulations
Partner with executive leadership to identify opportunities where technology can drive value, improve care quality, and enhance revenue, while maintaining strict compliance with funding guidelines
Represent FHS externally in technology partnerships and vendor relationships, ensuring alignment with Medicare and other healthcare regulations
Oversee change management processes to guide teams through technological shifts, ensuring that technology implementations and updates are effectively communicated, supported, and adopted across the organization
Manage technology budgets to ensure optimal utilization of resources and alignment with FHS’s strategic goals
Qualification
Required
Proven experience as a Chief Technology Officer or in a similar leadership role in healthcare technology
Strong understanding of healthcare regulations including Medicare, HIPAA, and HITECH
Experience with AI-driven solutions and advanced EHR systems
Demonstrated ability to develop and execute technology roadmaps aligned with strategic goals
Experience in managing technology budgets and resource allocation
Proven track record in data governance and compliance
Experience in cybersecurity protocols and safeguarding patient data
Experience in SaaS product development and platform engineering
Strong leadership skills with the ability to build and mentor high-performing teams
Experience in vendor management and contract negotiation
Strong analytical skills and experience with data-driven decision making
Experience with cloud infrastructure (AWS, Azure, or GCP)
Ability to implement agile product development methodologies
Strong communication and collaboration skills to work with executive leadership and external partners
Company
Flournoy Health Systems
For over 15 years, the Flournoy family has been a trusted name in home healthcare, providing compassionate and comprehensive care to communities in need.
Funding
Current Stage
Late StageCompany data provided by crunchbase