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Emerson College · 4 weeks ago

Senior Gifts & Data Coordinator

Boston Campus

Full-time

Hybrid

Mid, Senior Level

$25/hr - $30/hr

3+ years exp

Emerson College is a vibrant community dedicated to education and the arts. The Senior Gifts & Data Coordinator will provide administrative and operational support to the Advancement Services office, focusing on gift processing, data integrity, and collaboration with various departments to manage donor information effectively.

Education

Responsibilities

Utilizing Emerson College’s fundraising CRM (currently Raiser’s Edge NXT) to process all types of donations from various sources, including those that are more complex in nature

Execute gift adjustments and feed gift transactions to Workday, ensuring that gifts are recorded, receipted, and reported to reflect the donors’ intentions while adhering to specified legal, IRS, CASE, and Emerson College policies and procedures

Create and update biographical records for Emerson constituents, including donors and alumni, utilizing supplementary technologies (i.e., ImportOmatic) to manage bulk imports of data

Build and deliver complex queries/reports/exports/lists from IA’s CRM, managing requests strategically with attention to detail and accuracy

Work directly and effectively with IA colleagues, other departments, as well as with Emerson’s Finance division staff to confirm receipt of gifts and accurate data in Raiser’s Edge NXT

Execute regular data clean-up and maintenance, as well as manage other data entry projects as needed

Create and update procedure documentation

Assist the manager with training and support of Raiser's Edge NXT users to leverage their use of the database

Assist the manager in implementing controls, including gift reconciliation, to ensure data integrity and accuracy

Qualification

Raiser's Edge NXTData entry experienceMicrosoft Office (Excel)Database managementCustomer service orientationInterpersonal skillsOrganizational skillsProblem-solving skills

Required

High School Diploma or equivalent required

3 to 5 years of data entry experience in a busy, professional office environment required, including experience using demonstrated proficiency with Raiser's Edge NXT (Web view and Database view) required

Strong database and CRM skills, with a focus on data accuracy, segmentation, and database management best practices

Highly proficient in Microsoft Office (Excel)

Requires the ability to effectively communicate in person and through communication media

Highly detail-oriented with a critical eye for accuracy in data entry and analysis

Strong interpersonal and organizational skills

Ability to learn and apply new technologies and processes

Ability to prioritize work and make continued progress on multiple projects simultaneously while meeting deadlines

Excellent problem-solving and analytical skills

Customer service orientation and ability to work effectively independently as well as collaboratively with other colleagues

Ability to understand and follow directions and complex policies and procedures

Ability to work with and maintain highly confidential information

Requires long periods of mental concentration and attention to detail