Fulfillment Operations Supervisor jobs in United States
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QVC · 1 month ago

Fulfillment Operations Supervisor

QVC Group is a Fortune 500 company with a focus on live social shopping and several leading retail brands. The Fulfillment Operations Supervisor will support the Fulfillment Operations by ensuring service levels are met, providing training and leadership to team members, and overseeing daily production goals.

Retail

Responsibilities

Meet all service level requirements and monitor workflow of assigned department
Responsible for performance related to meeting/exceeding company standards, holding team members accountable, performing follow-ups, and ensuring standards are being maintained at all times
Maintain and issue all paperwork related to performance, procedures, and evaluations promptly
Train, develop, and give recognition to team members
Promote a safe, clean, and organized work environment
Provide excellent customer service with a commitment to perform at or above expected service levels
Responsible for daily staffing needs, including the transfer of hours out of and into the department
All other responsibilities as directed by CSI management

Qualification

Supervisory experienceDistribution Center knowledgeMicrosoft ExcelTrainingDevelopmentCustomer service

Required

3+ years supervisory experience in a Distribution Center environment
Bachelor's degree in Business, Supply Chain, Distribution, Logistics, or related field, or an equivalent combination of education and experience
Ability to prepare and analyze reports for production and quality, including proficiency in Microsoft Excel (can maintain complex spreadsheets)
Can train, develop and motivate team members to become successful, thereby increasing job satisfaction and improving retention
Strives to exceed all company requirements and industry standards related to the job
Promotes a professional work environment at all times

Benefits

Competitive compensation
Paid time off
An employee assistance program
Parental leave
Paid volunteer hours
Amazing company discounts
Health care benefits starting on day 1
401(k)
Tuition reimbursement benefits

Company

QVC® empowers shoppers with knowledge and shares insights in a lively and engaging way.

Funding

Current Stage
Late Stage

Leadership Team

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Allison Shook
Senior Manager, Brand Marketing & Strategic Partnerships
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Andrea Corbo
QVC On-Air Guest/Product Spokesperson
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Company data provided by crunchbase