NJM Insurance Group · 1 month ago
Functional Analyst, Senior
Trenton, NJ
Full-time
Hybrid
Senior Level
$98K/yr - $123K/yr
6+ years expNJM Insurance Group is seeking a Senior Functional Analyst responsible for gathering, analyzing, and documenting business or system processes and requirements for the company's applications. The role involves leading project delivery efforts, collaborating with stakeholders, and ensuring high-quality deliverables throughout the project lifecycle.
InsuranceManufacturingTransportation
Responsibilities
Lead and coordinate requirements planning & monitoring activities for project delivery
Collaborate with applicable stakeholders to understand and diagram existing or new business processes using a variety of modeling techniques
Elicit, capture and document requirements independently; prepare and maintain documentation utilizing user stories, use cases, diagrams, or other requirement management templates and tools
Understand and demonstrate proficiency in appling appropriate requirements elicitation techniques (interviews, surveys, brainstorming sessions, etc.)
Well versed with estimation methodologies; provide estimates for assignments independently and lead team members with task estimation
Lead meetings and drive team interaction, as well as foster business relationships
Understand in detail the features, functions, and capabilities of package solutions in order to achieve proper business requirements alignment and adaptation to package as needed
Assist in the investigation and resolution of incidents as needed
Complete assignments within expected timeframes
Produce high-quality artifacts with a minimal level of re-work by leveraging peer reviews to ensure the accuracy of deliverables and adherence to standards
Review artifacts produced by team members and provide constructive feedback
Regularly confirm expectations and proactively provide due dates for assignments
Proactively communicate status of assignments, identify gaps/issues which will impact targeted timeframes for deliverables, and communicate potential solutions for successful delivery
Participate in testing activities; coordinate defect triage efforts
Understand, follow, and actively promote IT department best practices and standards
Lead project meetings as necessary for successful delivery
Proactively seek mentoring from senior team members
Preserve/continue to develop an in-depth knowledge of multiple application’s current implementations as well as available features and functionality; mentor others on such
Through self-study and mentoring, remain informed of industry wide trends and departmental/company strategic initiatives
Proactively contribute to design of solutions by providing SME support. Evaluate effectiveness and completeness of proposed solutions
Lead process improvement initiatives for the individual, functional group/team, department or organization and drive implementation to increase effectiveness and efficiency
Work with vendors to implement solutions that support NJMs current and future needs
Recommend new features and functions that could add value to existing solutions
Mentor team members and drive work toward a successful delivery of efficient solutions
Lead other analysts when assigned; provide guidance for their deliverables
Plan and coordinate team activities for operational support work
Understand scope of authority; recognize when to make decisions or escalate to higher levels
Tailor communications to audience’s needs and level of understanding
Ensure that business needs are met as work evolves
Qualification
Required
Bachelor's degree in related field or equivalent experience
In-depth knowledge and experience of different requirements gathering tools and techniques (use cases, diagramming, process modeling, interviews, workshops, etc.)
In-depth knowledge and experience of multiple project delivery methodologies (Agile, Waterfall, etc.)
Proven experience leading and coordinating team work efforts
Ability to learn quickly in a fast-paced environment, and adapting to change
Ability to work both independently and in a team-oriented, collaborative environment is essential
Ability to adapt to shifting priorities, demands and timelines
Excellent verbal, written, and interpersonal communication skills
Excellent analytical and problem-solving capabilities
8+ years of experience in software delivery
Preferred
Knowledge and experience in Commercial Lines Insurance
6+ years of experience as a Business Analyst (working with Personal & Commercial Insurance products is preferred)
Any certifications or licenses related to Agile project delivery, Business Analysis, Property & Casualty Insurance
Benefits
401(k) with employer match up to 8% and additional service-based contributions
Health, Dental, and Vision insurance
Life and Disability coverage
Generous PTO
Paid Sick Leave
Paid parental leave
State-mandated leave
Discretionary bonuses
Company
NJM Insurance Group
NJM (New Jersey Manufacturers) is an auto, homeowners, renters, commercial auto, umbrella and workers' compensation insurance providers.
1001-5000 employees
H1B Sponsorship
NJM Insurance Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (1)
2022 (3)
Funding
Current Stage
Late StageLeadership Team
Chris Malone
SVP, CFO & Treasurer
Carol Voorhees
Senior Vice President & Chief Information Officer
Recent News
2025-08-21
Company data provided by crunchbase