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Hawthorne Residential Partners · 1 hour ago

Assistant Community Manager

Greenville, NC

Full-time

Onsite

Entry, Mid Level

2+ years exp

Hawthorne Residential Partners is one of the top 50 largest multifamily management companies in the country, dedicated to creating a meaningful impact in their apartment communities. The Assistant Community Manager plays a vital role in supporting day-to-day operations, focusing on leasing, resident relations, and financial tasks to ensure community success.

Commercial Real EstateProperty ManagementReal EstateResidential

Growth Opportunities

Responsibilities

Support leasing efforts by conducting tours, responding to leads, and guiding prospects through the leasing process

Identify prospect needs, showcase available homes, and invite them to join the community

Ensure lease applications, renewals, and related documents are completed accurately and on time

Meet occupancy goals through strong leasing performance and resident retention

Create and manage content for the community’s social media platforms, highlighting resident events and promoting engagement

Maintain a clean, welcoming environment by ensuring the office, amenities, and common areas are immaculately presented

Oversee rent collection, check scanning, and payment posting to ensure timely and accurate processing

Monitor delinquencies, make weekly follow-up calls, and coordinate eviction procedures as needed

Conduct regular ledger reviews to verify billing, payment applications, and account accuracy

Assist with financial reporting and documentation for Community Manager and regional leadership

Step into a leadership role in the absence of the Community Manager, maintaining continuity and team momentum

Support a positive and productive work environment through clear communication and goal-setting

Help prioritize daily tasks to ensure smooth operations and exceptional resident service

Respond to resident concerns and deescalate issues with professionalism, empathy, and follow-through

Qualification

Property Management ExperienceCertified Apartment Leasing ProfessionalFinancial UnderstandingConflict ResolutionCustomer ServiceProblem-solvingPositive AttitudeLeadershipCommunication