NEOGOV · 1 month ago
Lead Case Manager
Helpline Youth Counseling (HYC) is one of the largest youth services providers in Southeast Los Angeles County, dedicated to empowering youth and families. They are seeking a full-time Lead Case Manager for the Thriving Together project, responsible for providing specialized case management and coordinating mental health and substance use disorder care for young adults in under-resourced areas.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Provides specialized case management to ensure their co-occurring mental, social and substance use needs are adequately identified and addressed through skill development/management and community linkages-connections
Assist with increasing local level outreach to community locations in Southeast Los Angeles County serving and supporting the young adult population, including drop-in mental health centers, temporary housing shelters, continuation schools, community colleges, adult schools, law enforcement settings, and service sites including access centers
Provides culturally and linguistically appropriate communication and information to engage clients
The LCM will coordinate mental health/SUD care services, provide mental health/SUD education, and facilitate care in a timely manner
Maintain accurate and timely documentation of all job-related activities
Coordinate with external care providers and entities providing the clients with some level of care
Will be required to participate in required training and clinical supervision
Must have excellent organizational skills and must complete all required reports and documentation in a timely manner
Participate in weekly clinical supervision or case conferences that may include other members of interdisciplinary team
Performs other duties as assigned by supervisor
Qualification
Required
Bachelors' degree in the behavioral sciences
One (1) year's full-time work experience in community-based services field
Permanent U.S. residency or citizenship
Ability to pass criminal clearance background check
Ability to successfully pass a TB screening test
Proof of U.S. citizenship or permanent residence
Willingness to work a flexible schedule, including evenings
Current auto insurance, and a good driving record
Valid California state driver's license
Ability to manage multiple tasks, projects and priorities
Excellent administrative and verbal skills
Preferred
Experience in working within the Southeast Region of Los Angeles County and a familiarity with the population of the area
Experience in networking with school and community agencies in providing client care services programs
Experience in working in a community-based organization
Excellent verbal and written communications skills preferred in both English and Spanish
Benefits
Health
Dental
Vision
EAP (Employee Assistance Program)
403b
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Recent News
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