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Holcim · 1 month ago

Sales Operations Support Specialist

Cairo, NY

Full-time

Hybrid

Entry, Mid Level

2+ years exp

Holcim is transforming to become a leader in innovative and sustainable building solutions. They are seeking a Sales Operations Support Specialist to develop the local and exports sales support process, ensuring smooth dispatch and transportation to achieve targeted sales volumes while monitoring departmental performance.

Building MaterialGreen BuildingManufacturingReal EstateSmart Building

Responsibilities

Adhere to and enforce relevant legislation and policies and ensure that the highest degree of safety and safe working practices are maintained

Identify, monitor & fix all the sales operations bottlenecks that put the sales targets at risk

Drive & coordinate with all related departments (Logistics, Procurement, Quality, Production, Dispatch, etc.) to find solutions to enhance the sales operations

Monitor the Daily Sales Targets (orders, deposits, loading rate .. etc.) and take actions when needed

Ensure full alignment with sales team to secure the sales targets

Monitor and ensure that the dispatch process and loading rate is within the projection in terms of time & loading rate in order to effective & achieve the sales targets

Monitor the execution of requested daily delivery plans of all geographical areas to ensure that the quantities are executed as per the sales plan

Maintain effective working procedures to promote the overall performance of the sales operations carried on with the minimum available resources

Managing the role of the Sales Support as an interactive communication channel between the Sales Force, the Transportation, packing & Dispatch Department in order to have a smooth workflow

Enforce the implementation and adherence to health & safety policies & procedures to maintain LCE as a safe working place

Qualification

Cement industry knowledgeLogistics backgroundNegotiation skillsCommunication skillsProblem solvingTime managementResults drivenFluent in ArabicFluent in EnglishTeam player