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Stillwater Insurance Group · 4 hours ago

Property Claim Adjuster - Omaha, NE

Omaha, NE

Full-time

Onsite

Mid, Senior Level

Stillwater Insurance Group is a mid-sized national insurance provider offering a variety of home, auto, and commercial insurance products. As a Property Claims Adjuster, you will investigate coverage, measure damage, and adjust homeowner property insurance claims to final resolution, ensuring a focus on customer service and effective communication.

Auto InsuranceInsuranceProperty Insurance

Responsibilities

Investigate, research, and apply coverage for a broad range of residential and commercial policies in all 50 states, ensuring accurate analysis of policy language and claim facts

Resolve coverage questions swiftly and protect Stillwater’s rights under its policies, while composing position papers, resolution plans, and related correspondence

Write non-waiver, reservation of rights letters, disclaimers, and other essential claim resolution documents

Professionally manage all communications with parties involved in the claims process. Respond to calls within one hour and maintain timely updates

Ensure proper claim and expense reserving practices, and adjust reserves as needed based on claim development and applicable legal standards

Determine whether the field investigation will be completed internally or complete a cost justification for outsourcing

Utilize scoping and photo applications when appropriate

Utilize Xactimate estimating skills sufficient to write a roof or water loss estimate from a pre-generated sketch. Commit to develop your Xactimate and damage measurement skills over time

Qualification

Claims resolution experienceProperty policies knowledgeXactimate estimating skillsAnalytical abilitiesMS ExcelDamage estimating techniquesProblem-solving abilitiesDecision-making abilitiesCommunication skillsAttention to detail

Required

Must have claims resolution experience in multiple states

Education: Bachelor's Degree (BA/BS/BBA) or equivalent combination of education and experience

Experience: Extensive knowledge of property policies, loss reserving, and development skills

Skills: Strong analytical, problem-solving, and decision-making abilities, knowledge of MS Excel, damage estimating and repair techniques for residential construction

Licensing: Must maintain adjuster licenses and fulfill continuing education requirements for the states assigned

Travel: Occasional travel for inspections, investigations, and conferences