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St. Joseph's/Candler · 1 month ago

Applications Support Analyst III

Savannah, GA

Full-time

Onsite

Senior Level

5+ years exp

St. Joseph's/Candler is a healthcare organization seeking an Applications Support Analyst III. The role involves leading projects, providing expert advice on software applications, and ensuring compliance with regulatory requirements while managing user needs and enhancing productivity.

BiotechnologyFitnessHealth Care

H1B Sponsor Likely

Responsibilities

Leads projects in one or more aspects of the information systems lifecycle (product selection, business requirement definition, communication, implementation, issue resolution, product support). Leads teams of one or more members in accordance with project demands. Serves as expert resource and department liaison for assigned ambulatory providers, other analysts and serves as primary liaison between SJ/C users and computer system vendors. Questions on use of system, system flexibility, hardware configurations, functionality and department work flow processes and needs are answered accurately and in a timely manner, Able to recognize individual team member's competencies and assign tasks accordingly. Coaches analysts toward success by investing time, knowledge transfer, and modeling positive and supportive behaviors that promote team success. Other duties as assigned

Serves as lead of implementation core teams and provides guidance in planning, coordination and implementation of 'go-live' and 'upgrade' activities, including project schedule recommendations, training, testing and actual conversion. Customizes dictionaries, security levels, menus and screen displays according to standard operation procedures. Maintains current and complete documentation of changes for all supported applications. Adheres to change control policies for software modifications. Provides for continuous on-site support during lives or upgrades. Makes hardware recommendations as necessary and assists with interface testing

Researches and defines user informational needs and work flow processes and translates these needs in order to recommend systems and work flow changes to promote the most effective use of systems and enhancements to user productivity. Recognizes decision level hierarchy, coordinates decisions with other analysts, IS management and ambulatory customers. Has sufficient knowledge of other functions, interfaces and processes to evaluate options beyond those contained within the ambulatory product

Works with key management and Informatics to ensure policies and procedures are in compliance with regulatory, meaningful use and other contractual requirements. Ensures that clinical applications and documentation tools are audited to meet quality standards of care

Qualification

Healthcare IT systemsInformation systemsProject managementData analyticsTechnical writingTroubleshootingCommunication skillsMentoring

Required

Bachelors in Information Systems

5 - 7 Years Supporting applications, project management and health system functions and relationships

Support or implementation of Healthcare IT systems

Preferred

Masters in Information Systems

Formal training in information systems, desktop applications, databases, software development packages, and programming languages

Successful completion of training on Microsoft Windows operating system, Office applications, and assigned software applications

Company

St. Joseph's/Candler

St.

Founded in 1875

Savannah, Georgia, USA

1001-5000 employees

http://www.sjchs.org/

H1B Sponsorship

St. Joseph's/Candler has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2021 (1)