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Service Corporation International · 11 hours ago

HR Generalist

Houston, TX

Full-time

Onsite

Entry, Mid Level

2+ years exp

Service Corporation International is dedicated to celebrating lives and their associates. The HR Generalist will administer HR programs, support recruiting, training, and compliance with regulations while serving as the primary HR contact for associates and leaders.

CommercialFamilyFuneralsService Industry

Responsibilities

Implement HR programs by preparing communications, job aids, guides, or similar

Identify improvement opportunities and elevate recommendations to management

Administer Tuition Reimbursement for roughly 25 states

Manage unemployment Claims, including daily processing, responding to claims, and collaborating with Leaders to prepare them for Hearings

Peakon We Listen Employee Engagement Survey: Administration, Planning, and Execution

Partner with HR Centers of Excellence (Benefits, Compensation, Talent, HRIS) as needed to support program delivery

Facilitate onboarding for acquisitions and staff training programs, including logistics, scheduling learning materials, and room set up

Recommend curriculum changes as needed including SMEs (subject-matter experts) or delivery modifications

Support employee relations investigation under the direction of an experienced HR professional or management

Provides support and coaching to supervisors on employee development and disciplinary procedures; facilitates communication between employees and their supervisors and/or management team. Coaches management on regulations, policies, procedures, and expected behaviors

Service as primary HR contact for associates and leaders

Guide management and associates in resolving questions and issues. Ask probing questions to fully understand the question or problem. Offer resolution options, which may include guidance with HR systems, procedures, benefits, jobs, recruiting, or similar HR programs

Manage the Field HR Heat Queue, handling an average of 20 or more Heat Incident cases per month

Assist with union-related questions, transactions, and audits

Qualification

PHR/SPHR CertificationHRIS platformsEmployment laws knowledgeAdvanced Excel skillsMS Office proficiencyCustomer service skillsProblem-solving skillsCommunication skillsTime management

Required

Bachelor's degree in human resources, Management, or related discipline

Proficient with MS Office, Word, Excel, and PowerPoint

Advanced Excel skills (formulas, pivot tables, VLOOKUP, data analysis)

Strong PowerPoint Skills, including the ability to create clear and professional presentations

Working knowledge of employment laws (FLSA, FMLA, ADA, state regulations)

Strong customer service and problem-solving skills

Ability to communicate clearly with associates, supervisors, and leaders

Ability to manage multiple priorities and meet deadlines

Preferred

2-3 years of experience in an HR Generalist, HR Coordinator, or HR Representative role preferred

PHR/SPHR Certification preferred

Familiarity with HRIS platforms; Workday preferred

Company

Service Corporation International

Glassdoor3.4

Service Corporation International (NYSE:SCI), headquartered in Houston, Texas, is North America’s leading provider of death care products and services.

Founded in 1962

Houston, Texas, USA

10001+ employees