Warner Music Group · 1 day ago
Product Manager - OMS Implementation
United States
Full-time
Remote
Mid, Senior Level
$128K/yr - $150K/yr
5+ years expWarner Music Group is a global collective of music makers and tech innovators. They are seeking a Senior Product Manager to lead the implementation of a Global Digital Order Management System, responsible for the product vision and ensuring operational excellence through strategic roadmap management.
Digital EntertainmentMedia and EntertainmentMusic
Responsibilities
Own the long-term roadmap and strategic product vision for the OMS/Fulfillment domain
Be fully accountable for the creation, maintenance, and governance of the Prioritized Feature Backlog and Product Scope/Charter
Drive platform investment decisions and ensure the solution delivers a unified, scalable platform for operational excellence
Partner closely with the Solution Architect and integration leads to oversee and govern design decisions related to system scalability, security, performance, and long-term maintainability
Translate high-level business goals into actionable requirements and user stories for the development team
Define the core process scope, ensuring the system supports requirements for critical business processes from order capture through fulfillment and settlement
Validate and approve core requirements captured in the Functional Design Documentation (FDD), ensuring alignment with business value
Act as the final sign-off authority for the technical solution’s alignment with strategic business goals, including formal acceptance of the End-to-End (E2E) Solution
Proactively identify and mitigate business and operational risks, ensuring the solution design accounts for critical business non-functional requirements and service levels
Qualification
Required
Expert-level understanding of a market-leading OMS (IBM Sterling OMS and/or Manhattan Assoc - MAO)
Deep expertise in enterprise OMS functionality, configuration, and the entire order lifecycle management
Strong background in omnichannel fulfillment strategies and best practices
Deep conceptual knowledge of enterprise architecture and cloud solutions to properly govern the Solution Architect's proposals
Strong financial management acumen to build business cases and manage platform investment
Expertise in OMS implementation methodologies and managing scope in large-scale programs
Excellent communication skills with a demonstrated ability to lead cross-functional teams and communicate complex concepts and trade-offs to executive-level business stakeholders
Preferred
5+ years experience with IBM Sterling and/or Manhattan Active Omni platforms
Experience migrating from legacy OMS platforms
Direct, hands-on experience defining business requirements for integrations with systems like Shopify, warehouse management systems (WMS), and SAP ERP
Experience in the E-commerce DTC/ B2B / Music and Entertainment industry
Company
Warner Music Group
Warner Music Group is a music company with the interests of recording and publishing music and artist services.
1001-5000 employees
H1B Sponsorship
Warner Music Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (7)
2023 (2)
2022 (4)
2021 (4)
2020 (5)
Funding
Current Stage
Public CompanyTotal Funding
$1.74MKey Investors
Tencent Music Entertainment
2021-10-18Post Ipo Debt· $1.74M
2020-06-15Post Ipo Equity
2011-05-06Acquired
Leadership Team
Max Lousada
CEO, Recorded Music, WMG & Chairman and CEO
Robert Kyncl
Chief Executive Officer
Recent News
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