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Rowe Casa Organics · 1 month ago

Fulfillment-Shipping Supervisor-Overnight Shift

New Boston, Texas, United States

Full-time

Onsite

Mid Level

Rowe Casa Organics is a company dedicated to providing safe, natural, and non-toxic products. They are seeking a dedicated and experienced Shipping Supervisor to oversee overnight shipping operations, ensuring efficiency, accuracy, and timely delivery of products while managing a team of staff.

Retail

Responsibilities

Supervising, leading, training and mentoring a team of overnight shipping staff

Strong critical thinking and decision-making skills to quickly address issues like shipping delays, inventory discrepancies, and equipment breakdowns

Utilize shipping metrics and data to analyze and identify current shipping trends in order to set team goals and meet company initiatives and deadlines

Evaluating employee performance, providing regular feedback and coaching, and addressing grievances or disciplinary issues

Oversee the picking, packing, and shipping of products in accordance with company standards

Ensure shipping documentation (e.g., bills of lading, packing lists) are accurate, complete, and compliant with all company policies and government regulations (Customs, DOT, etc.)

High level of organization and attention to detail to ensure accuracy in orders, documentation, and compliance

Maintaining inventory of shipping materials and supplies, placing material requests when needed, and ensuring that all departmental equipment (forklifts, scanners, etc.) is safe and properly maintained

Maintaining a clean, safe, and organized working environment in the shipping department

Coordinate with the Inventory team to ensure stock accuracy and product availability for shipments and partner with other leaders to appropriately handle orders with stock shortages, outages, etc

Implement quality control measures to ensure products and shipments meet company and industry standards

Address and resolve any quality issues promptly

Communicate effectively with your overnight team regarding company goals, sales, out of stocks, resolving other issues affecting shipping and other communication as needed

Provide regular updates to the shipping team and management on shipping activities and performance